I am not under contract, and will simply go elsewhere. The microphone on my telephone died, it was 5 weeks old! I was in the middle of a conversation, and she started saying "hello? hello?" and hung up.
I went to the dealer, and he explained he can only replace the instrument for the first week, but I am covered by warrantee for a year.
I called 611, they took my information, but wanted me to send the phone back FIRST! Sorry, I need my phone! I bought a headset for $10, and gave my info to the warrantee department. A week later, NOTHING. NO LETTER, NO PHONE, like it never happened!
I value my TIME. Expect me to be gone next month!
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It is unlikely that I will return here.