I need to make my phone use Data for updates

  • 16 July 2021
  • 1 reply


I have a Moto G Power, and I cannot figure out how to make it install my Software and app updates using my Data. I don't have easy access to wifi and nothing has been updated in a few months. I'm getting worried, I know there's no faster way to ruin a phone than let the apps get to far behind. It just will not give me the data option. Someone told me I have to factory reset my phone to switch it to data. I'll do it if I have too, but it's such a pain, I want to make sure there's no other way first.




1 reply

Userlevel 4
Badge +5

Hello @Catlady33! Welcome to our Cricket Community Forum and thank you for your post. Check out the link below for further guidance on how to make the corrections in your settings. If this doesn’t work, feel free to reach out to Motorola directly.