Other Android Phones
- 722 Topics
- 1,791 Replies
So after doing a bunch of reading, I guess during covid the Hotspot was unlocked for tons of people. That was nice but I’ve been paying for it all along. My previous phone was a Nokia 8.3 5g and the hotspot was working great for the last 9 months or so. Hotspot has now been BLOCKED on my phone number so I thought I’d get a newer phone. I purchased a Pixel 6. However hotspot is still being blocked on my phone. I called customer support only to have them say that they won’t support any Pixel hotspotting. But just for a second, lets look at the “Mobile Hotspot Eligible Phones”: for Android, in total there are just a FEW that are 5g. And at that note they are ALL lower end phones. Less than 10 phones in total. That really is a huge disappointment.So BYOD really doesn’t apply to this company and customer service is out the window when you hand select what specific devices you do want to support. In the end, it’s just lies that will loose you customers.
So when Cricket made the older phones not work with their 5g, My Galaxy S8+ was no longer supported and I was forced to get a new phone. I had no choice but to take whatever phone was free because I had to have a phone for my job or I couldn't work. I picked the the Dream 5G. Because of its size. It worked flawless for 2 months then it began dropping the data connection. Every tower change it would not connect back to the data. It wouldn't drop a phone call but would never connect back to the data unless I switched data off and back on. It did this every time it changed towers and in the city that's every seconds. This went on for 2 weeks and I called customer service everyday trying to get this fixed. The local cricket store is absolutely useless with and phone issues. I filed a warranty claim, had to send in my Cricket dream 5g. Luckily I was able to borrow a LG phone from a friend and it worked great for the 2 days I had my sim card in it. Got my replacement Cricket Dream 5g today,
I have had my Moto G7 Supra for 2 years. On 30 Oct 2021 my phone started having intermittent service. Mobile Data has "No SIM Card." I have turned the phone off and on. I have checked the SIM card position. I have wiped the SIM to remove any dust. I stopped at the local retail store. The employee told me it is probably a setting or new app. I have not changed any settings or downloaded any apps in the 3 weeks. It costs $10 to buy a new SIM card. The employee said that probably won't help. After reading comments, I have no idea what else to do. I cannot make or receive calls or texts.
Hi all! I have an unlocked OnePlus 5 with a Cricket SIM. It's not a new phone, but it works perfectly and is 4G LTE compatible. I got a text this morning from Cricket saying that 3G support will be ending in February 2022 (fine, cool) and that my device will no longer be supported (what?)I tried calling Cricket to ask why I'd be getting a text that doesn't seem relevant, but the guy palmed me off talking about “changes to the network” without actually explaining why shutting down 3G means a 4G phone would no longer be compatible. He insisted it's because it's unlocked, but then said any iPhone from 6S onward, unlocked or on Cricket, would work fine. Clear as mud, right?So I wanted to ask here if anyone can shed any light on what this actually means, or if it's a mistake on their end. If it isn't, I'll probably just switch network rather than pay for a new phone - Cricket isn't the only budget carrier anymore!
I got a text saying I need to upgrade my phone as it's not compatible with the 5G network anymore. When I called to upgrade it, the rep said it's already been upgraded and gave me a tracking number. But I didn't do the upgrade! When I checked the tracking info, it was delivered to a different state!I tried opening a ticket about fraud but after an hour of back and forth, the rep was just trying to make me buy a new phone and finally they just gave me a link to a form that I need to fill out and send via registered mail to them. Why can't they simply open a ticket for me or Cricket have an online form for it?I may have to switch to a different provider tomorrow as Cricket won’t even activate my old phone again until this is resolved.
I have a OnePlus 7pro phone I purchased from 2019, that's less than 2yrs ago. I am pretty sure its technology and everything is more than capable of keep working with any modern upgrade of phone service. But I've received a text from cricket saying that it's not going to be the case and I'd need to buy a new phone?? I also have prepaid the service for the next year or so. So what if I don't want to spend $1k on a new phone and decide that I want to change to a different service provider? Would my prepaid amount be refunded?? Thank you
I took my sim card from my one plus 7 pro which worked perfectly fine for over a year on cricket and put it in another one plus 7 pro (exact same phone). Now cricket says this phone is not compatible with the network and is trying to sell me a different phone. Been a customer for over 5 years and this is the thanks you get. Stay away from cricket. I'll be outside the store all weekend telling people about how horrible this company and to run away.
I only have one phone I only use one phone but on the app locate my phone it shows 3 and the one I use is not listed as this phone it's listed as unknown sometimes use. That is crazy. How do I fix this and I'm also being hacked I'm sure it all fits together somehow please help me to get rid of these other phones I no longer have and correct mine as this phone I use all the time the new phone I now have is the motorola Power G my husbands and my old phones were motorola supras me no longer use nor have.
I bought a cricket LG Stylo in Jan only 2 months went buy had nothing but problems even though I pay for protection due to car accedent an breaking 8 of my verterbra wasnt able get to ups send phone back before they would replace so i had to pay 75.00 they sent new phone but it fits out in middle of doing something like this message an locks I have to unlock again. Also less than 6 miles from att tower which they use an only get the 1st little bar this being 3rd phone an i had pay 75.00 for them to send it Verizon when s10 new an had problems never had pay before theyed send out phone an all my cricket LG phones were less than few months old anyone have clue as to why onky get 1st bar an I pay 55 month plus 8 or 9 for protection? An im always connected to home wifi but still uses data any idea why? They also told me 6 months to unlock phone but now they say you have to have device for 6 Months now before it was service for 6 months anyone clarify that. Paid in full cash plus 150 for ne
I've had a mobile hotspot for 3 months and this problem is getting worse. The device consistently shows a strong signal, 4 or 5 bars, but frequently my phone or laptop will say I have no internet connection, even though the Wi-Fi connection is also strong. This lasts anywhere from a few seconds to a few minutes. Even when there is a connection it's often so unstable that email will not download.Since the hotspot is for data only this makes it almost useless. I did a factory reset and it did not solve the problem.
Recently I had to buy another phone. I used the sim card from my old phone, and it worked great for like a week or two. Now I don’t receive text messages from one person who is also on the same line as me. I can receive phone calls from her and group texts, but not one on one texts. I tried restarting my phone, doing a factory reset, removed the sim card and replaced it, cleared the SMS cache, deleting the contact and adding it again, but nothing works. I also checked to see if her number was blocked and it wasn’t. Any other suggestions that I haven’t tried?
How in the world is someone on disability supposed to upgrade 4 phones to 5g phones? They cost way to much and to top it off just because we are customers we have to pay more than new customers do. So because some of us have been with cricket for over 10 years which with any other company would be a loyalty customer and would get extra benefits, we, on the other hand get screwed and will lose our plans and phones n probably numbers also because not everyone can afford new 5g phones. 4 of them at once anyway. Not with your prices for loyal customers! Plz explain how I'm supposed to upgrade 4 phones to 5g by next month??
Can someone tell me the different apn settings for cricket I have one apn on my phone that it's never connected to the internet I found another cricket apn on Google and the connection was perfect fast and reliable but I restarted my network settings and I thought that the perfect apn was still gonna be there and it wasn't and I didn't even write it down.if someone can tell me different apns I may find the reliable one.i talked to customer service and he told me about the same apn that I have with my phone and he said that that's the only one for Nokia phone but like I already said I had a second apn that was amazing connection.please help I don't have any internet for the last 2 months I'm gonna change the company if I this goes on for a week more.Thanks in advance for the help!!!
Hi, I have a Moto G Power, and I cannot figure out how to make it install my Software and app updates using my Data. I don't have easy access to Wi-Fi and nothing has been updated in a few months. I'm getting worried, I know there's no faster way to ruin a phone than let the apps get to far behind. It just will not give me the data option. Someone told me I have to factory reset my phone to switch it to data. I'll do it if I have too, but it's such a pain, I want to make sure there's no other way first. Thanks in advance.
My girlfriend recently upgraded her phone to the dream 5g and it has been working great for the last month plus, now couple days ago all of a sudden her data won't connect. We have restarted the phone, tuned data off and on, reset all the data settings, called customer support and ran through thier troubleshooting steps and the best we can get is for it to work for a couple minutes and go right back to nothing, on the $60 max unlimited plan and just started our billing cycle. Customer support said take it in to a store, when we called the local store only thing they could do is swap the Sim card which we plan on doing my next day off, im thinking this may be a shot in the dark but is this an issue anyone else has had? And if so how was it fixed. My Samsung A52 5g works just fine right next to it, same plan as hers. Trying to avoid a full on hard reset of th3 phone..
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.