Other Android Phones

  • 706 Topics
  • 1,784 Replies

706 Topics

I
itsrainingExtra
asked in Other Android Phones

We can not make or recieve phone calls from where we live

We have 5 users on our account the phones work fine for calls and data every where except where we live.At our home data works fine but no one can reach us. it is possible to call out some times, it is time of day dependent and forget it on weekends.We always have over 3 bars even have tried a booster which made no difference.I have seen others with similar problems on this group but I have never seen a real resolution.We have gone thorough the full tech support phone call with no resolution. They opened a advanced ticket but it never happened because they could not call me, duh no one can, so they closed the ticket.Has any one actually resolved this problem ?We have been Cricket customers for 5 years with no problem, we were quite happy with the service actually, the problem started about 9 months ago. We are about out of patience and need to resolve the problem one way or another. 

1
Julie_Cricket
2 years ago
T
tdpowell2Extra
asked in Other Android Phones

Trying to activate new phone

I bought a Cricket phone from Walmart to add my dad and stepmom onto my account. Took it to the Cricket store where they added my parents to the account, took my money, but then said phone wouldn’t activate. Told me to take it back to Walmart and get another phone and bring it back. So I did. Same thing...wouldn’t activate. Told me to call customer service, so I did. FOUR TIMES. Every representative either hung up on me or told me the problem would be fixed if I would just power the phone down and then boot it back up. NOTHING WORKED and I still have a phone my dad can’t use but still being charged. I am not rude on the phone with the representatives. They all say they need to put me on hold to fix the problem and then they just disconnect. I don’t know what to do to get the phone activated since no one is willing to help. So incredibly frustrating. 

5
R
7 months ago
S
scassattStuntman
asked in Other Android Phones

Anyone else have an LTE HD Voice Phone get line Suspended?

After many happy years using cricket as 1 of my 2 Sims in many international phones that operate on the correct LTE bands and with all the latest features, cricket suspends my line if I use a completely compatible device that's not on their very limited list.  I figure there must be more people experiencing a similar issue recently as they suspend lines for "incompatible" phones, so I thought is post this. 

36
live_poor
1 year ago
A
Ayk4789Extra
asked in Other Android Phones

its time for cricket wireless to brand one of the new Motorola phones to them asap!

Its so not right for cricket wireless to make us buy only cricket branded android phones in order for wifi calling to work, but they wont brand a new Motorola phone to them, and sell it, in over 2 years, its time for cricket wireless to brand one of the new Motorola phones that were released this year to them so that us Motorola phone fans that are cricket wireless customers can upgrade from a 2 year old phone! P.s. On a side note it's also not fair that any iphone that you pop a cricket sim into is capable of wifi calling, wether the iphone is a cricket wireless iphone or not, but with Androids this feature only works with a cricket branded android??

0
A
2 years ago
T
TESTINGPCTAExtra
asked in Other Android Phones

update the galaxy wearables app and not work now

update the galaxy wearables app and now it does not work, it requests permissions for access notification and it is a feature that is not available on this phone. what I do ?

0
T
2 years ago
S
stephens45Extra
posted in Other Android Phones

LG G7 ThinQ Doesn't receive software updates!!!

My LG G7 ThinQ is using Android 8.0.0, Security patch level July 1, 2018. When I check for updates, it says “Everything is up to date”.There have been multiple security updates released in the past year from LG! Why are these not pushed to my device?! I’ve tried to use the LG bridge tool. I’ve contacted LG support.I can’t continue using a device that doesn’t receive critical security updates. 

0
S
2 years ago
Ghost x
Ghost xExtra
asked in Other Android Phones

LG Stylo 6

I have the LG Stylo 6 and am loving it! Was just wondering is it normal for the stylus pen to have a little play (not loose at all to by any means fall out) but to have a slight little wiggle while inserted into the phone cause if you tap the screen at the bottom right near the pen you can kinda hear it move due to a slight wiggle.

3
Rhonda1273
2 years ago
N
NickTheMetalHeadExtra
asked in Other Android Phones

Moto G 5G Plus

Hey guys! So I recently bought a unlocked Moto G 5G Plus from amazon. Being it’s unlocked, I expected I could use it with cricket. When I first put my sim card in, it said “log into cricket”. When I did, it said my account was suspended. I later went the store and we called customer service. He said the phone was not compatable with circket. He later unsuspended my account. It was weird bc I put the sim back in and it was working perfect. I could make calls, web search for hours. Than I went to sleep. When I woke up, it was suspended again. I called Cricket again and they said “it’s not a hq voice”. I have no idea what this is. Idk why my phone wont work with cricket. Legit i have seen many people with the same phone mention how their phones work with cricket. I mean, it legit worked for me for hours. Even hours after i went to sleep bc i seen mssgs from 3 hours before I woke up. Can someone please help? 

1
J
2 years ago
A
Ayk4789Extra
posted in Other Android Phones

Moto G Power

Every other carrier already sells their version of the Moto G Power, which Motorola released in January of 2020, what is Cricket waiting for, the latest Motorola they sell is the moto 7 supra which came out 2 years ago?!?! Please Cricket can you add the Moto G power to your line up of phones you sell?!?!

1
J
2 years ago
G
GregorySouthalExtra
posted in Other Android Phones

Moto g7 supra android 10

Hello, I was wondering if the android 10 update for the g7 supra is still being slowly rolled out?

2
J
2 years ago
W
wadedRising Star
posted in Other Android Phones

Corrupted PNG screenshots when sent across Cricket MMS?

Is anyone having a problem where screenshots sent over Cricket MMS are arriving blank/corrupted? My wife and I are having no problem sending/viewing these over RCS messaging, but if we switch to MMS mode, or are sending to someone not on RCS, the image doesn't go through intact - it depends on the receiving phone what it ends up looking like, but usually either a blank image of the appropriate size, or an error placeholder. We did a little diagnosis, and it seems the image is arriving, but arriving corrupted. We're not having problems sending other images, like photos, at all.(Apologies for not being more specific, but I already posted this once with more detail, and the forum marked it as spam. If this gets through, I can show some images of what the corruption looks like.)

13
W
1 year ago
B
bookitExtra
asked in Other Android Phones

Your destination is not supported - texting error

For the past 3 days, when I use Google Assistant to verbally create a text message, I get the error:"Cricket here. We are sorry but your text message failed. Your destination is not supported from your current location."  This happens while I am driving to or from work (and I have never had this problem in the past 18 months of driving to work). It happens at home. It happens when texting family members. I have a Samsung S9.  I am using Google's Messages. According to the Play Store, I have the most current version.Any idea what is going on?

3
N
4 months ago
R
Roger1190Extra
asked in Other Android Phones

OnePlus 8 Pro supports 5G

Does OnePlus 8 Pro supports 5G?

1
D
2 years ago
R
Roger1190Extra
asked in Other Android Phones

OnePlus 8 Pro supports 5G

Does OnePlus 8 Pro supports 5G?

1
D
2 years ago
P
ppooradminPaparazzi
asked in Other Android Phones

G7 Supra wifi calling and texting doesn't work

wifi calling is enabled but doesn't work. In multiple locations with good wifi and always encounter problems with txts stuck on sending and "waiting for mobile network". On ATT, I could put phone in airplane mode, activate wifi and it would force calls/txts to go over wifi, but this doesn't work on cricket. 

2
P
2 years ago
M
mtlemboPaparazzi
asked in Other Android Phones

Able to send but not receive texts on new Moto G7 Supra

Hi,I have a week old Moto G7 Supra.  Texting was working for several days but stopped today (12/10).I had been using Messages v 7.0.039.  As of today anything sent just says 'sending' until it times outChanged over to Chomp and I can send OK but don't receive replies.   The replying device shows that the reply has been sent.The odd part is that my wife has the same phone, a few weeks older, and it is fully operational.   Same source (Cricket), same versions of Messages software but different results.There is one difference, in Messages .. Settings .. Chat Features .. the phone times out while "trying to verify" the phone number on my phone.  The older phone has status of "Connected"Any suggestions? Thanks

1
M
2 years ago
W
wbevilExtra
posted in Other Android Phones

Call Defense defaults to on - I need it off for business

Even when I toggle the Call Defense feature to 'off' , it goes back to 'on'. I use my Android phone for business and accept up to 40 incoming phone calls a day.Call Defense is blocking all of these customer incoming phone calls. I've been to a cricket store, got a new phone, a new phone number and 24 hours later it's back to doing the same exact thing. No one else on my plan has this issue. Can someone help? I can't work until this problem is fixed. Thank you. 

1
jdor_Cricket
2 years ago
B
bchkahbzh3Extra
posted in Other Android Phones

Voicemail

I would like to know if there is a way to retrieve deleted voicemails, I think that a voicemail I had of my late son got deleted and I would like to have his voice on that voicemail.

1
jdor_Cricket
2 years ago
W
whitesittPaparazzi
posted in Other Android Phones

TERRIBLE WARRANTY

I bought a BRAND NEW PHONE, LG6.  Right out of the box, the speaker didn't work.  Their solution to my broken BRAND NEW PHONE??????????? They're going to send me a used phone.   I AM SO UPSET =- CANCELLING OUR 4 LINES AND GOING BACK TO VERIZON.  UGH.Cricket - I'm disguested.

2
W
2 years ago
8
8503072917Paparazzi
posted in Other Android Phones

How do I get in touch with corporate

Had a really bad experience need to get this straight . I have never been treated this bad.

0
8
2 years ago
B
BrennPaparazzi
asked in Other Android Phones

LG Stylo 6 screen mirror

How do you this ? I've tried google home and other apps but they say cast add on is not installed . There is youtube video of tmobile stylo 6 casting . I have a cricket nokia c2 and it casts wonderfully under connected devices . You dont even have to have it on same wifi to work ! Under connected devices on this it just has file sharing options. I got one 3rd party app to cast a url video thats it .

1
D
2 years ago
O
OddtntExtra
posted in Other Android Phones

Manufacturer of my phone

Can't look up features and the name of the phone keeps giving me a protective case

1
B
2 years ago
R
RaihanChapmanExtra
posted in Other Android Phones

Buying a phone from

Hello everybody,I was looking into buying a new phone and was looking to get a better Motorolla model than cricket is currently offering. 192168101.comI was looking into buying a Motorola One Action and on the page it says that it is compatible with cricket, but I was curious if there were any known problems with the One Action and cricket network. 19216811.devPlease you help

1
J
2 years ago
P
peewee5001Rising Star
posted in Other Android Phones

SeeTerrible phone

The Nokia e-5 endi is a very poor phone. Cricket should not offer this phone anymore. This phone freezes up multiple times a day. Cricket should offer some type of compensation for owners of this phone.

3
R
2 years ago
L
lmmart71Paparazzi
asked in Other Android Phones

Locate my other phone on my plan

Is there a way to locate your other device that you have on your plan? Without having the other phones passwords for codes is there a way to track my other phone on my plan? Long story short it's my teenage daughter who has it and she likes to sneak out so I'm trying to find out where she's going any help would be great

2
L
2 years ago

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