Other Android Phones
- 680 Topics
- 1,726 Replies
Cricket Dream 5G insurance and lies
I've been a customer of Cricket for quite some time. When I bought the 189.99 Dream, I also took out the insurance on it. The whole time period until now I had no problem until I broke the screen, so I called Asurion. I was informed that they are no longer replacing Dream screens which would be $29, and instead did a comparison with another phone for $75. What did I pay insurance for? I don't know what to do yet, but the insurance company also said they could give me bk my money I paid for it, which was $189.99 but get this. The $75 for the "comparable" phone would be deducted from the amount, which would leave me with $133.Before I called them, I went to the Cricket store and the man working proceeded to inform me that a company wide email had gone out saying remove the showroom Dream and do not sell anymore at all because of defects and complaints. I told this to the insurance woman I spoke to and she was quiet for a long while when I told her I knew why they wouldn't replace the scr
Moto G Power FROZEN?!?!
My Motorola G Power decided to freeze up on me last night around 10pm. I am the type of person who clears their cache often and does daily restarts at random. Upon doing a nightly restart is when it freezes. I am currently stuck on the blue Motorola startup page being that was twenty minutes shy of twelve hours ago at this time. I am unable to enter Recovery Mode although I am able to bring up the Android Menu and proceed through their options. My service is not working after this happening, yes I paid my bill. I also put my SIM in an old Samsung that I have and it turned out to be incompatible with HD Voice. Did not know that was a thing. Has this happened to anyone else? Does anyone know how to fix this? I will be going into my local store to inquire more information. Any feedback would be greatly appreciated. Thank You.
Can you all please start watches. Everyone but cricket has them and it would be super easy for us people who have busy lives and always on the go. I don't want to changes service but I may need to if you won't do serviced watches. Blue tooth doesn't work unless your phone is practically touching your watch that's pointless
Factory Unlocked Moto Edge+ (2022) no 5G Why
Trying to understand why AT&T/Cricket locked 5G for this phone literally just got the phone today factory unlocked not carrier unlocked that has 5G. Verizon And Tmobile and there little brother companies have 5G availability for this phone, why not AT&T/Cricket
my 2nd! dream 5g
This is my second dream about you after the first one brick as the screen would not turn on. The second one has given me nothing but issues though I have luckily been able to make it do the most basic of things. I paid a decent amount of money but not a whole lot since I switched to cricket and got the discount or whatever. I wondering if anyone else has had issues like this with this particular phone. I have been paying for the protection plan or whatever and I feel like it's not worth it because it's pretty much no better than the cheap $30 phones I was getting before I switch to cricket. I rarely if I ever gotten 5G I've had to reset the network over and over again and then reset the whole phone because of some kind of acs process that pops up and then I can't make any phone calls or receive any and my Wi-Fi calling has only worked for maybe a month the whole time I've had service with cricketI hope that there is a better phone that isn't going to cost me a whole lot of money that
trying to call my husbands phone connects to my voicemail?
not sure if this is a phone issue or a network issue, but my husband and I have 2 lines on the same plan and for the last few weeks now whenever I try to call him, instead of ringing it just says "please enter your passcode" as if I was trying to access my own voicemail. and similarly, when he tries to call me it forwards to voicemail as if my phone was off. we are still able to text each other so I know I didn't accidentally block his number somehow. any ideas?
my phone will not let me send messages or access my camera since software update 2 days ago
I have a Splenda cricket phone 2 days ago maybe 3 by now, I had a software update. After that my phone is a piece of crap. When I go on my messages I can receive them.. I can view them. Then if I try to send a message when I click on the keyboard as soon as I touch the keyboard my screen flashes. Then immediately it goes away. Next up pops a box saying close app or app information every time. I have tried to get on the chat for four times yesterday last night it was a nightmare. The last person I got on there was a straight smart ass and my bill is due tomorrow and I really don't even want to pay it. The second problem is my camera does not do screenshots now it says the organization that you're with or the app will not allow screenshots what!?! It is now starting to flash on other screens & turn off.I have turned my phone on and off I have restarted it I've cleared the cache I've cleaned out storage I deleted apps, turned airplane mode on off,🤷🧘 reset the APN the chat botl
Moto G Stylus 5G dropping service
Was on an old plan and upgraded to 5G a few months ago. If I'm outside it works fine but as soon as I go inside a building, any building anywhere, it drops back to 4G and says I have no internet connection. I have to go outside to reliably use my phone to get online. Text and calling work fine inside but no internet connection. Powering off and on, resetting the network settings, taking out the SIM card etc have done nothing to resolve the issue. Went to the cricket store and they told me to call customer support. Called customer support twice and talked to two different people who told me to do the things listed above, which proved ineffective. Said they'd call me back but never did. Seems like the only solution is to switch to a different carrier. I don't know what else I'm supposed to do.
[US/Mexico border issue] Ever since switch to 5g, if my Dream 5g connects to a 1 bar cricket signal just south of the US border, my connectivity is screwed
Ok, so I’ve had Cricket service since 2019. This was never an issue, really - Never mattered what side of the border I was on. My older 4g phones would effortlessly switch back and forth between ATT Mexico and Cricket, depending on proximity to the Rio Grande. However, when I got Cricket Dream 5g phones (and thus 5g), our phones will sometimes insist on connecting to cricket in the US instead of ATT Mexico while riding around in Reynosa, where we spend most of our time. It’s like getting some kind of parasite! In Mexico, the US signal is obviously too weak to work, but no amount of rebooting/going in and out of airplane mode fixes this. On other phones, like my Samsungs, I could go into network settings and choose a provider. Are there any ideas on how this might be remedied? I worry more than anything about my wife sometimes when she’s in the downtown market near the border and her phone suddenly goes US mode. To even text me and let me know she’s ok, she has to walk to the internat
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.