Other Android Phones
- 707 Topics
- 1,758 Replies
I was locked out of my phone while trying to set it up. Not sure what I hit but now I need a PUK unlock code (what the PUK is that) and pin #. It says the unlock code is 8 digits and the pin # is 4 digits. The message running across the screen also says I have to contact customer service but you’re closed… I have the plastic card the SIM came in but none of the numbers add up to the 12 needed. Can anyone help me decipher the strings of numbers on the plastic SIM punch out card or must I wait until the CRICKETS wake up!!!Thank you in advance for your help..
I just got my new Ovation 2 and did everything right. Transferred my data from my Samsung A11 but not all photos came through and neither did my preferences. My personal (and paid for) wallpaper came through but when I tried to find a way to personalize my home screen, suddenly my wallpaper disappeared and I can’t find it. It seems something called Quickstep decided I needed to have a different wallpaper every day and it seems to have deleted it because I can’t find it anywhere. Its still on my old phone but I can’t find a way to specifically transfer it again. Then I find out Quickstep won’t let me tighten up the icons so I download Microsoft Launcher, which does what I want it to do. But now Quickstep won’t leave me alone and keeps wanting me to put it back in charge. I would like to get my wallpaper and those last photos into the new phone but I don’t know how to do it, nor how to get Quickstep out of my way.
Hi All.I have a weird problem We have 3 lines on Cricket. As of last Friday, we're no longer able to send or receive phone calls at our home. We can receive texts. The internet works. If we drive a few miles away everything works fine. Cricket said there was a tower out yesterday but it was back in service today. Does anyone have any ideas?Thanks
Bought a Moto e5 Cruise in February. According to your e5 cruise support page, there are 2 security updates for this device. One dated Nov. 2018. The other dated Jan. 2019. I have not received any. Still stuck on April 1, 2018. Is it just my phone, or is this a Moto e5 issue?
I need to enter my phone number on my Blizzard account for an added layer of protection. I have the usual contract, pay by the month and can receive texts and all that. However Blizzard tells me that there is a code on my phone put on by Cricket which will not allow my phone to be used on their site. What is this code they are talking about? And can it be taken off? This is my only phone and I really don't want to switch to another plan at the moment.On Blizzard's forum there are many people having the same problem as I am using their Cricket plan phones on their website. Perhaps Cricket can contact Blizzard and figure this out?
Hello I have a cricket dream and have had minimal issues, until Monday of this week. My phone did an update and ever since I'm not receiving or able to send out text messages. I keep getting an error that the app has stopped working. I have tried removing apps and photos, because I was told at my local store, that it was a storage issue. Ive rebooted multiple times with no luck. I can't get into apps for my banking because it wants to send me a text verification and I can't receive it. I need to get this fixed immediately. I also tried to delete old text messages and that wasn't working either.
I have a cricket icon smartphone 16gb and I tried to update my phone software but it only let me updated on using WiFi when I have 4g lte unlimited plan for 100.00 a month with 3 other people and I been trying to figure out how to update my phone software by using my data instead of using wifi that I can't get here how do I update my phone software with no wifi
I am a consumer of cellular wireless but I am not an engineer or a regulatory quality expert, so my question is what are the health and safety risks to using cellular wireless? I recently found information online that explains in a graph format that cellular networks, wifi, microwave ovens are approximately 3 GHz in frequency and or wavelength of 10cm. Is this bad to the human body? I usually don't keep my cell phone on all day and only use it when needed.
Hi, I have a Moto G7 Supra which was purchased from Cricket and I have had it for over 6 months with them. I'm trying to get it unlocked but I'm having problems.When I go to my online account and try, it says I must use the "mycricket app" in order to get the code. If I go to the "mycricket app" and try, it says "sorry this device cannot be unlocked.I believe I meet all eligibility requirements as I have been paying for over 6 months now and it's a Cricket phone paid in full with no restrictions that I know of.
Hi I'm new to Cricket and have a Moto e Supra and I can't receive group messages or pictures sometimes I get one but not the rest of the people in the group. And I can't receive pictures when I first started they worked now they are not I checked my settings and they are correct help as I'm very fustrated.
I have 54 phone numbers blocked with an area code like mine and still get calls all the time. Got 2 in the last 15 mins. I have HiYa and know where on my Cricket phone for blocking an area code or number but that sure doesn't work on my phone. Its OLD......
For the last 24 hours the service from cricket wireless has been snail slow. My plan is unlimited data and has been fast since I've had it. Now me and other cricket users are having such low speeds that it's unreadable. None of us are over our data limit and never had a problem during high traffic. What's going on and are you guys fixing it?
So I don't know if this is happening to anyone else but I switched to cricket about 2 weeks ago . Since then my phone that I brought with me has been getting really hot and the battery is dieing way faster than normal. I used to be able to make it to at least 12:30 pm with 62%. Now I'm plugging in my phone every 25 minutes because it's dieing so fast... Help??
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