Other Android Phones
- 653 Topics
- 1,649 Replies
PUK code and PIN needed, PLEASE HELP!!!!
I was locked out of my phone while trying to set it up. Not sure what I hit but now I need a PUK unlock code (what the PUK is that) and pin #. It says the unlock code is 8 digits and the pin # is 4 digits. The message running across the screen also says I have to contact customer service but you’re closed… I have the plastic card the SIM came in but none of the numbers add up to the 12 needed. Can anyone help me decipher the strings of numbers on the plastic SIM punch out card or must I wait until the CRICKETS wake up!!!Thank you in advance for your help..
Issues with setting up new Ovation 2
I just got my new Ovation 2 and did everything right. Transferred my data from my Samsung A11 but not all photos came through and neither did my preferences. My personal (and paid for) wallpaper came through but when I tried to find a way to personalize my home screen, suddenly my wallpaper disappeared and I can’t find it. It seems something called Quickstep decided I needed to have a different wallpaper every day and it seems to have deleted it because I can’t find it anywhere. Its still on my old phone but I can’t find a way to specifically transfer it again. Then I find out Quickstep won’t let me tighten up the icons so I download Microsoft Launcher, which does what I want it to do. But now Quickstep won’t leave me alone and keeps wanting me to put it back in charge. I would like to get my wallpaper and those last photos into the new phone but I don’t know how to do it, nor how to get Quickstep out of my way.
Phone service no longer working.
Hi All.I have a weird problem We have 3 lines on Cricket. As of last Friday, we're no longer able to send or receive phone calls at our home. We can receive texts. The internet works. If we drive a few miles away everything works fine. Cricket said there was a tower out yesterday but it was back in service today. Does anyone have any ideas?Thanks
Bought a Moto e5 Cruise in February. According to your e5 cruise support page, there are 2 security updates for this device. One dated Nov. 2018. The other dated Jan. 2019. I have not received any. Still stuck on April 1, 2018. Is it just my phone, or is this a Moto e5 issue?
Blizzard won't accept Cricket Wireless!
I need to enter my phone number on my Blizzard account for an added layer of protection. I have the usual contract, pay by the month and can receive texts and all that. However Blizzard tells me that there is a code on my phone put on by Cricket which will not allow my phone to be used on their site. What is this code they are talking about? And can it be taken off? This is my only phone and I really don't want to switch to another plan at the moment.On Blizzard's forum there are many people having the same problem as I am using their Cricket plan phones on their website. Perhaps Cricket can contact Blizzard and figure this out?
Software update issue
I have a cricket icon smartphone 16gb and I tried to update my phone software but it only let me updated on using WiFi when I have 4g lte unlimited plan for 100.00 a month with 3 other people and I been trying to figure out how to update my phone software by using my data instead of using wifi that I can't get here how do I update my phone software with no wifi
health safety risks using cellular
I am a consumer of cellular wireless but I am not an engineer or a regulatory quality expert, so my question is what are the health and safety risks to using cellular wireless? I recently found information online that explains in a graph format that cellular networks, wifi, microwave ovens are approximately 3 GHz in frequency and or wavelength of 10cm. Is this bad to the human body? I usually don't keep my cell phone on all day and only use it when needed.
LG G5 no internet after switching to Cricket
Here's the deal, last year I moved and switched to Cricket. The phone tech at the store set my phone up, a LG G5 formally T-mobile. After I left the store I realized I could not access the internet. I had a good signal and 4g insignia but if I went into my browser and tried a search it would time out or say no connection.Now here is what is weird, if I type in a specific website anything starting with WWW. it will go straight to the website no problem, but then it hangs if I try and navigate any website it will not. Again it will time out or say no connection. Now it is getting internet as I can use messenger, and email. Plus like I said if I type the website page directly it goes. Apps like whatapp still works but with a long delay, ill send a message and it will go but takes a few minutes.Now i can switch the hotspot on and open my laptop and connect to my phone and use its data and the laptop internet through the phone also works perfectly so again the phone is receiving internet ju
Phone Reception Problems | Cricket Wireless Forum
Since March 11th Cricket/AT&T have had a tower or multiple tower damages of some sort. But only today did I find out that much. Phone calls in or out were not possible. WiFi and texting were and are fine. Ping is fine. Unable to talk to anyone online. The local Cricket store I visited tried to convince me my phone was to blame. I bought an unlocked brand new phone on Amazon after being told the Windows phone I had been using for years had no trade in value even though the rep on the phone line said it would if I upgraded to a Motorola. Anyway after a while the clerk in the store sold me a sim card for $10.81. it worked for an hour. I discovered after coming here that Crickes Facebook page could help. It worked. Sort of. At least I found out it was a company technical issue with a tower or many that was at play. Now why for freaking out load could Crickets minion clerk not reveal that? I was after all the only other person in the store. As you can see, there are multiple service opp
Hi, I have a Moto G7 Supra which was purchased from Cricket and I have had it for over 6 months with them. I'm trying to get it unlocked but I'm having problems.When I go to my online account and try, it says I must use the "mycricket app" in order to get the code. If I go to the "mycricket app" and try, it says "sorry this device cannot be unlocked.I believe I meet all eligibility requirements as I have been paying for over 6 months now and it's a Cricket phone paid in full with no restrictions that I know of.
JW Alive/Pokemon - AR games
I have an unlimited data plan and I have the LG stylo 6. Everything works fine when I'm connected to my home wifi, but the minute I try to open up a game like Jurassic World Alive or Pokemon go while I'm outside, they take ages to load and don't work properly. Does this happen to anyone else? Or does anyone know what I can do to fix it?
Not receiving pictures or group messages
Hi I'm new to Cricket and have a Moto e Supra and I can't receive group messages or pictures sometimes I get one but not the rest of the people in the group. And I can't receive pictures when I first started they worked now they are not I checked my settings and they are correct help as I'm very fustrated.
How can I block call out with the number is not on my contact
I have 54 phone numbers blocked with an area code like mine and still get calls all the time. Got 2 in the last 15 mins. I have HiYa and know where on my Cricket phone for blocking an area code or number but that sure doesn't work on my phone. Its OLD......
For the last 24 hours the service from cricket wireless has been snail slow. My plan is unlimited data and has been fast since I've had it. Now me and other cricket users are having such low speeds that it's unreadable. None of us are over our data limit and never had a problem during high traffic. What's going on and are you guys fixing it?
Battery dieing quicker after switching to cricket
So I don't know if this is happening to anyone else but I switched to cricket about 2 weeks ago . Since then my phone that I brought with me has been getting really hot and the battery is dieing way faster than normal. I used to be able to make it to at least 12:30 pm with 62%. Now I'm plugging in my phone every 25 minutes because it's dieing so fast... Help??
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