Other Android Phones
- 597 Topics
- 1,520 Replies
Less than 2 months ago I bought a new Nokia 3.1 Plus running Android Pie. So far I've been able to download 2 updates with no problems. Yesterday another one popped up and I haven't been able to download it. I keep getting this message "Previous DM session is still working. Please try again later." I searched online, didn't find much. I did find that DM stands for Device Management and supposedly means something running in the background. I turned off all of my backups. Still the same message. Has anyone ran into this problem before? Or anyone have a fix? Cricket CS was no help as usual and told me to contact the manufacturer, even though it does state Cricket Wireless software update.
I was locked out of my phone while trying to set it up. Not sure what I hit but now I need a PUK unlock code (what the PUK is that) and pin #. It says the unlock code is 8 digits and the pin # is 4 digits. The message running across the screen also says I have to contact customer service but you’re closed… I have the plastic card the SIM came in but none of the numbers add up to the 12 needed. Can anyone help me decipher the strings of numbers on the plastic SIM punch out card or must I wait until the CRICKETS wake up!!!Thank you in advance for your help..
I have a new Android phone and I have a new Cricket Wireless “Universal SIM Card Activation Kit” ordered from Amazon. I want to simply insert the new SIM into the new phone and activate it on my existing Cricket Wireless plan/account, replacing my existing one and maintaining the existing plan, existing cellphone number, etc. What is the proper way to do this, ideally through the portal/website? I’ve seen a number of different references to “purchasing a new SIM at a Cricket store and having them perform the activation”, but I don’t believe that should be necessary. Any advice from the community? If I have to do this in multiple steps, that’s fine too. I just want to make sure that the end result is what I want and that I don’t lose either the number or a lot of time traveling or on the phone--I live in a remote area at least an hour one-way away from any store.TIA!
Not only did they suspend my phone and say it wasn't compatible (though it operates on all the right bands and uses 4gVoLTE & VoWifi), cricket has also locked my unlocked phone which now cant meet the required amount of activation to be unlocked. It's brand new and useless. I was offered a free replacement only to forced to pay for it. Then when it crapped out a month later I find out that there isn't any way for them to unlock my personal phone they locked. If that were true how then do deployed military persons get their phones unlocked before the six month period? So much for being loyal since their begining. Not even a third party repair shop can unlock it. My career has gone down the drain in the last six months because of this. I've made my report to the FCC but what good does that do me.
Why is it that all the phones on the IMEI whitelist are only sold by ATT/Cricket? https://www.cricketwireless.com/support/great-big-network/byod-compatibility.htmlCricket/ATT are forcing people to buy their phones to use volte.For example, I am using bv9600 pro unlocked & rooted. i can switch 4g bands to match their system and make custom apn to match making my phone fully compatible. However because my IMEI isn’t on the whitelist im blocked from the voLTE. Here is some of the phones info:as you can see my phone is trying to use voLTE service but because of the IMEI whitelist it gets blocked from registering IMS on the service.The real issue isn’t the phones, its Cricket/ATT forcing people to buy their phones. When in some cases isn’t the issue. My phone works with all other carrier voLTE just not Cricket/ATT because of this IMEI whitelist and is fully capable of connecting to the service otherwise.And to prove I can change whatever is nessisary on my phone including 4g bands: her
Hi, I have a Moto G7 Supra which was purchased from Cricket and I have had it for over 6 months with them. I'm trying to get it unlocked but I'm having problems.When I go to my online account and try, it says I must use the "mycricket app" in order to get the code. If I go to the "mycricket app" and try, it says "sorry this device cannot be unlocked.I believe I meet all eligibility requirements as I have been paying for over 6 months now and it's a Cricket phone paid in full with no restrictions that I know of.
We are new to Cricket service since August, have noticed recently I am unable to send any text messages from within the default message app on my Samsung S7 to a group of people, any that contains pictures or any gifs. I've tried doing all the things I found on the internet including restarting my phone, resetting the APN settings and restarting my phone, and I checked the message center number which is 312-314-9810. It spins and spins for about 5 minutes, then errors out and says Message not sent. Can someone please help with this? Very frustrating. I had AT&T prior and did not have this problem at all. I have unlimited data on this phone and this seems to have become a problem in the last month that I've noriced.
For the past 3 days, when I use Google Assistant to verbally create a text message, I get the error:"Cricket here. We are sorry but your text message failed. Your destination is not supported from your current location." This happens while I am driving to or from work (and I have never had this problem in the past 18 months of driving to work). It happens at home. It happens when texting family members. I have a Samsung S9. I am using Google's Messages. According to the Play Store, I have the most current version.Any idea what is going on?
I'm added on my mother's account for 3 years my life has fell apart .My wife seem to be hacking my phone .My whole family accused her .Well we divorced got back together and now I realize my family has been behind it all the time.I geuss I'm that disliked .That aside my mom's the account holder for 5 phones two are hopspots she gets phones comprised illegaly to just hotspots and I know for sure .My whole family now the whole community know everything on my phone it's illegal emotional phycological abuse who could I get real proof threw cricket about the wrong doing and pay them back in jail.
Hello,Everyime I login to the mycricket app on my moto e5 cruise it shows a red banner up top says "we cannot find an internet connection..". I've reinstalled the app, made sure it's the most up to date and even tried another phone with the aim card.. Same result. Otherwise phone is operating fine..What's interesting is in the background it's actually logged in. I have brought this issue up to cricket via support and Twitter and I have gotten no where. I see a few other posts on the play store comments mentioning the same issue and was wondering if there was any insight to the issue?Thanks,Pete
Hello All! The new OnePlus 8T has been launched in the unlocked form to the masses and includes 5G support. I was curious if Cricket had plans to support this network connectivity on this phone, or in the future. There shouldn't be any weird red tape considering it is OnePlus, I wouldn't think at least.
This is the list of compatible Motorola phones from this link:https://www.cricketwireless.com/support/great-big-network/compatible-phones.htmlMotorola g6 Forge Motorola moto e5 CRUISE Motorola moto e5 SUPRA Motorola moto g7 SUPRAThese phones are already old! If you buy a newer Motorola phone that does support VoLTE (HD Voice) your line will be disabled, and you will need to go back-and-forth with support to get them to activate it. The T-Mobile network (includes Mint Mobile and Metro PCS) has the same VoLTE requirements but they have a much bigger list that includes newer phones.I personally bought a Motorola One Zoom, and was told by Cricket support that it wasn’t compatible because it “didn’t support VoLTE.” So I returned that phone. The One Zoom was a last-gen phone. Doing some research I saw the Motorola G7 phones were “compatible,” but those phones are 2 years old. Surely the G9 plus would be compatible, and it supports VoLTE. Nope. I purchased it, and I had to go through
Any idea how the IMEI look up thing works? Unlocked my phone about an hour ago with the mycricket app, looked up the IMEI on another providers on line tool to see if it was compatible with their network and it doesn’t recognize the IMEI number. Does it just take more time?
I bought a new phone the LGK92 on Nov 14 2020. It keeps shutting off and it will stay off and wont turn back on. I have only had it for a couple days. I went into the store in Spanish Fork UT and they don't want to do anything to help me exchange the phone or return it. This is not ok I will never buy anything from cricket ever again.
Bought a new phone for my son’s birthday. A Motorola G8 plus. read a bunch of reviews that said it would work on Cricket.My son put his sim card in the new phone and it failed. He tried putting the sim card back in his old phone , A Motorola G6, and it still wouldn’t work.I assumed he had somehow damaged the sim so I sent him down to the Cricket store to get a new one.They informed him that the New G8 isn’t supported because Cricket is disabling 3G. The G8 came out last year. It does 4G. It’s 2 generations newer than the phone he was using.They told him there was nothing they could do. He had to call 611 to get his sim card reactivated. We tried that. We were informed that his old phone is no longer supported so they wouldn’t turn it back on.My wife is still using a G6. It still works!!!! saying it isn’t supported is a lie. ATT isn’t shutting down 3G until febuary 2022.At this point, I feel I’m being robbed. I paid for a phone that Cricket has disabled without warning. I’ve paid for a
Today I became aware that I am no longer able to send/receive calls on my Samsung Galaxy Note 8 here at home. However if I drive to the grocery store, I am able to make/receive calls just fine. This has sent me on a path today to investigate this issue and to determine what exactly is going on.Here at home we have 6 phones that are all on Cricket Wireless. Two of the phones, a Cricket S10 and S9, are working perfectly and are able to make/receive phone calls with no problems. However all of our BYOD phones (2 A50's, Note 8 and an S9+) are all unable to make/receive calls here at home.I've done all the normal steps such as rebooting and checking settings, and even went so far as to purchase a new SIM card for the Note 8, but it all came back to the same results. After spending hours on a chat with a support person, swapping SIM cards around between phones and stuff, we came up with the following conclusion:Phones that are not sold or supported by Cricket wi
I have the cricket HTC desire 625. The internal storage is terribly small and with all the junk that cones on the phone it leaves very little space for anything I actually want. I have an SD card but I can't figure it how to directly download things to it and most of the things already on the phone can't be moved to it. Is it even possible to make the SD card the default storage?
Brand new Moto G Stylus phone from Cricket.In areas where cellular service isn’t great… but there is marginal signal.Turn on WiFi calling, and it always says "Please try again later".Tried turning phone to “airplane mode”, then turn on WiFi… get the same message.Rebooting phone… doesn’t help.Call to support… I might as well have gone through the Burger King drive through and asked for help.Yes, WiFi is solid… no problem accessing websites. Have tried via different WiFi networks… same results. Do have another softphone app on the Moto… it works fine.Any thoughts?
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