Other Android Phones
- 651 Topics
- 1,642 Replies
Moto G 7 Supra will not log in to cricket wireless network
I purchased Moto G 7 Supra, activated at a local franchise dealer. The moment I got home, I realized something was amiss Will only make/receive call/text when the WiFi calling is toggled on and I am signed on a wi fi network. I chatted for more than 3 hours with Cricket and Moto people. I heard everything from wait 24 hours for the system to catch up to a local tower was undergoing maintenance, to not worry, it will be good in a couple of days. Cricket chat team had me go over the usual troubleshooting up to and including factory reset. When I power the phone, 'commserver has started' appears. The phone reads Cricket on the upper right screen, the upper left has zero bars for signal service Any function I attempt using any Cricket app is rejected. I put a working Cricket sim from another active cricket phone. Still no relief. Now the dramaI do not trust the dealer I purchased the phone
Phone no longer working!
I've had this phone for three years, longer than the warranty will cover I know, so I can't get it repaired, but my phone has been acting weird since I first bought it. At first, I wrote it off because I didn't exactly know what a phone did, or what it was, it was my first phone! Then it started to get periodic, when my phone would hit 20 or so percent, it will go down in a matter of seconds to 0 percent! Or when I was charging it for 24 hours, it wouldn't charge, with several different but the same manufactured charger provided with the product! I had to do a factory reset on my own phone because they wouldn't cover the repair cost! I had to manually fix my SIM card because they said I would have to pay money to repair it! I have to fix my own phone in order to use it! Never buying an LG phone again and certainly won't be buying it from cricket, the service is horrible!
MMS not working unless 4G is fully engaged in upload/download mode - Help, please
I have an LG G4, with the latest version of Messages app installed. My attempts to resolve my issue also included checking the settings for the Network Access Point where I have made sure my settings match what the cricketwireless website state the settings should be.It takes hours -and days- to get MMS group messaging to download. I am beyond frustrated and thinking to cancel my Cricket subscription. Group MMS is a fundamental piece of my cell phone communications.What else I can fix/set/reconfigure on my phone to get MMS to work more reliably? If this is a cell coverage problem, how can I determine that?Thanks in advance
Nokia 3.1 Plus unable to run updates / Tap Settings > About phone > System updates > Check for upda
Nokia 3.1 Plus unable to run updates /https://www.nokia.com/phones/en_om/support/nokia-3-user-guide/update-your-phone-software Tap Settings > About phone > System updates > Check for updatesAccording to Nokia website However there is a Cricket Software Updates which I believe are not the same thing . Any suggestion ?I chatted with a nokia help on line they recommended set to factory, but still nothing Gracias
Ripped off of 180$?
I bought a Motorola g7 supra from cricket online, and it had a light crack on the bottom of the screen, so I sent it back and bought a couple others, one for me and one for my dad. they apparently received the phone, but are refusing to refund my 180$. how do I get my refund? I've been at this for over a month now and I feel like they stole $180 from me even after they said they would refund it after they received the phone. I supplied the tracking number, original card used to make the transaction, I still have the bank statement, everything. and they are playing dumb everytime I call customer service and sending me around from one person to another and giving me different stories. I figured this would be my last resort to see if someone could help me out before I take this to the better business bureau and then small claims court
New Cricket Moto G6 won't dial out
I'm an existing Cricket customer. (like 9 years now)Yesterday I purchased a new Motorola Moto 6 cricket phone from Walmart to replace my older Alcatel phone.Everything installed and used the included new sim card.Called Cricket support to enable new sim card and registered it. All went fine, but the phone will not dial out.It receives calls fine,The internet and texting work fine. I can receive calls.But I cannot call out.No real Error message just stops (hangs up immediately) after I press dial.Can someone advise what I can do. I'm desperate.Called Cricket support and they filed a service request.They also said it would be 2 to 3 days before a tech can call me back. Ughh..So I'm without service yesterday and now today.Help..
LG G5 no internet after switching to Cricket
Here's the deal, last year I moved and switched to Cricket. The phone tech at the store set my phone up, a LG G5 formally T-mobile. After I left the store I realized I could not access the internet. I had a good signal and 4g insignia but if I went into my browser and tried a search it would time out or say no connection.Now here is what is weird, if I type in a specific website anything starting with WWW. it will go straight to the website no problem, but then it hangs if I try and navigate any website it will not. Again it will time out or say no connection. Now it is getting internet as I can use messenger, and email. Plus like I said if I type the website page directly it goes. Apps like whatapp still works but with a long delay, ill send a message and it will go but takes a few minutes.Now i can switch the hotspot on and open my laptop and connect to my phone and use its data and the laptop internet through the phone also works perfectly so again the phone is receiving internet ju
Buying cricket phone from Walmart
Hello.. I am an existing customer now for years using cricket wireless. I just saw a new "Cricket Moto G6" phone on sale at Walmart.Question : Can I just buy this phone from Walmart and take my existing Cricket Sim card from my current Alcatel Idol 3 phone and activate the new Cricket Moto G6 phone ? Or do I need another Sim card from Cricket or Walmart? Would be nice to avoid the $25 fee from cricket. Also the fact the new Walmart phone says "Cricket Moto G6" would that cause a problem? Thank you so much for your help.
Which models of the LG V20 are compatible with Cricket
Shopping around for phones and I like the V20, and I know some are compatible, but there's several models with differences. I need to know which model(s) are supported so I can buy it. This is a thread asking for advice BEFORE I purchase a device, do not ask or suggest anything requiring an IMEI number which requires already having the device.
Coverage in Evanston
When ever I go to work in Evanston, I never get any service, it doesn't even show that I can call and text. But, on the coverage map it shows that it is covered by LTE. Why am I not getting my data? I'm up to date on payments, and I haven't used all of my high speed, so why aren't I getting coverage?
Call audio is just a bunch of digital noise
This is a complaint about recent call quality issues. We have three cricket cell phone lines on three different Android phones. All three have had this problem. We go to make a call and all you hear is digital noise. You cannot make out any words or any other sounds, though there are pauses in the noise where there is little to no sound. If we reboot the phone, or switch airplane mode on/off the problem seems to go away. It really seems like a network/tower problem. How do I report this problem as there are no support areas for call quality issues? We have been using Cricket for at least 2 years, and this problem has just started within the last few weeks.
Unlock question - MyCricket App not working
I am traveling to Europe for two weeks in August and would like to unlock my phone, so I can use a local Travelers SIM card. When I try to unloick online, it tells me I need to use the MyCricket App.The MyCricket app always crashes on my Moto G7 phone. It is unusable.Can anyone help me? Thanks.
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