Other Android Phones
- 680 Topics
- 1,726 Replies
New Cricket Moto G6 won't dial out
I'm an existing Cricket customer. (like 9 years now)Yesterday I purchased a new Motorola Moto 6 cricket phone from Walmart to replace my older Alcatel phone.Everything installed and used the included new sim card.Called Cricket support to enable new sim card and registered it. All went fine, but the phone will not dial out.It receives calls fine,The internet and texting work fine. I can receive calls.But I cannot call out.No real Error message just stops (hangs up immediately) after I press dial.Can someone advise what I can do. I'm desperate.Called Cricket support and they filed a service request.They also said it would be 2 to 3 days before a tech can call me back. Ughh..So I'm without service yesterday and now today.Help..
Cricket app with Moto G7
I have seen a post that cricket knew the my cricket app was not working on the Moto G7 and a LG phone. This was posted back in May of this year. Wondering were the fix for this is. What is taking so long. I need to unlock my phone for overseas use and got an unlock code but have to use the mycricket app to unlock. Now I have to wait 3-5 business days for someone from tech support to call me This is totally unacceptable. Why do company's sell a product that they know does not function 100%.
Call and Text Reminer Alerts
I'm sure this is somewhere, but I can't find it. I need text and call reminder alerts, but I can't find a setting to turn it on. When a call or a text comes in, I get the initial alert tone or ring tone, but if I miss the call or text, the phone doesn't give me any more alert tones that I have a missed call or message. If the phone is in my purse or if I leave it on my desk when I leave the room, I miss the initial alert/ring. People are really getting annoyed at me that I'm missing their texts or not responding to their phone calls that I'm constantly having to check the phone to see if I missed anything. My previous phone would give an alert beep every 8 or 10 minutes until I viewed the missed message or checked the call list for the missed call. I want this phone to do that, too. How can I make it do that?
Wizard Unite/Pokémon Go
So I have an unlimited data plan and I have the LG stylo 5. Everything works fine when I'm connected to my home wifi, but the minute I try to open up a game like wizards unite or Pokémon go while I'm outside, they take ages to load and don't work properly. Does this happen to anyone else? Or does anyone know what I can do to fix it?
Unable to send Group messages or MMS messages with pictures/gifs
We are new to Cricket service since August, have noticed recently I am unable to send any text messages from within the default message app on my Samsung S7 to a group of people, any that contains pictures or any gifs. I've tried doing all the things I found on the internet including restarting my phone, resetting the APN settings and restarting my phone, and I checked the message center number which is 312-314-9810. It spins and spins for about 5 minutes, then errors out and says Message not sent. Can someone please help with this? Very frustrating. I had AT&T prior and did not have this problem at all. I have unlimited data on this phone and this seems to have become a problem in the last month that I've noriced.
My wife uses an LG Harmony phone running Android 7.0. When there is a voicemail waiting for her, a little message-waiting icon shows up in the top line of the phone, among the many other icons that are usually there.I'm looking for an option to display a more prominent notification when there is a voicemail waiting. Is there anything in the basic phone configuration that I'm missing that could do that?The phone says that Cricket Visual Voicemail is installed, but as best I can tell that doesn't do what I'm looking for.Looking in the app store, my impression is that most of the voicemail apps are for voice-to-text conversion. I see an app called "Better VoiceMail Notifier Pro" that maybe is what I'm looking for, but its user rating is mediocre.Thanks for any help or advice that you can offer.Ken
Need help choosing between two phones Moto 7 supra and galaxy s9
Hi there! I'm new to the community. I am in search of some wisdom. I am trying to decide between the Moto 7 Supra and the Galaxy s9. I am in the process of becoming a single mom, but I do need a good working phone that will last me a while and will do more than just be a basic phone. Both of these phones seem to have decent ratings, but I'd love to hear your pros and cons. Or even better, someone who has used them both. The price on the Galaxy is more expensive, so not spending as much would be great. But I don't want to spend it if the cheaper phone is comparable and dependable. I definitely need dependable, something where the OS will be supported for a decent amount of time (I have old phone/mac that are not supported anymore on many sites including bank.)Thanks for your hellp!
I just got my new cricket wireless phone, LG Stylo 3, 2 days ago and am having all kinds of problems. This post will just be about email. I tried setting up my email account and it went through but most of the time I can't send anything out and only a few emails come in. So I created a yahoo account just for trying on the LG Stylo 3 and I can log in fine with both my computers and my iPad but when trying to set it up on the LG Stylo 3, it kept telling me my sign in information was incorrect. I tried a good 10 times and each time the information was correct. I had copied and pasted the information and printed it out. Am I having major software problems? Is anyone else having problems creating email accounts? I can't move my apps around either or create folders. Please advise. Thank you, Martha
Configure hotspot remotely
I have the Turbo Hotspot (Netgear AC797S) at a remote location connected to web cams and smart thermostats. I'd like to have the ability to change the configuration as needed at home without being physically at the remote location. Is there a way to do this? The port forwarding option only lists the wifi connected devices and not the hotspot itself.
Hi, I have a Moto G7 Supra which was purchased from Cricket and I have had it for over 6 months with them. I'm trying to get it unlocked but I'm having problems.When I go to my online account and try, it says I must use the "mycricket app" in order to get the code. If I go to the "mycricket app" and try, it says "sorry this device cannot be unlocked.I believe I meet all eligibility requirements as I have been paying for over 6 months now and it's a Cricket phone paid in full with no restrictions that I know of.
Invalid SIM Card Error.
About a week and a half ago, my Motorola e4 had a system update. After the update, my SIM Card no longer worked. I went back and forth between my old carrier (Virgin Mobile), Motorola and Cricket Support. I ended up buying a new SIM Card. Saturday I was able to replace my SIM but I'm still getting the "invalid sim card error." I've been going back and forth between Virgin Mobile and Cricket trying to figure out why my SIM isn't working. It works in another cricket phone but won't work on my phone. Saturday, I had contacted Virgin Mobile to put in a phone unlock request. After 48 hours, I was still getting the invalid sim card message. I was told to contact Cricket to reprogram my device after it was confirmed my device was unlocked from their network. I contacted Cricket today and they reprogramed my SIM card. I am still getting the invalid sim card error. I was told once again to contact my old carrier to get my phone unlocked. It is unlocked. I don't know what else I can do to see to
Unable to Delete Text from Unknown Message
My phone is purchased though Cricket, and it is Moto G7 Supra. I have one particular text message, that no matter what I do, or how many times I delete, it keeps on coming back. I can archive, but when I delete from archive, it won't bedeleted, although it says, It has, and gave me an option to "undo", which I will never undo anyway. I did clear cache and deleted data from message setting. How can I completely get rid of this messages off of my phone?
Nokia 3.1 Plus unable to run updates / Tap Settings > About phone > System updates > Check for upda
Nokia 3.1 Plus unable to run updates /https://www.nokia.com/phones/en_om/support/nokia-3-user-guide/update-your-phone-software Tap Settings > About phone > System updates > Check for updatesAccording to Nokia website However there is a Cricket Software Updates which I believe are not the same thing . Any suggestion ?I chatted with a nokia help on line they recommended set to factory, but still nothing Gracias
Moto G 7 Supra will not log in to cricket wireless network
I purchased Moto G 7 Supra, activated at a local franchise dealer. The moment I got home, I realized something was amiss Will only make/receive call/text when the WiFi calling is toggled on and I am signed on a wi fi network. I chatted for more than 3 hours with Cricket and Moto people. I heard everything from wait 24 hours for the system to catch up to a local tower was undergoing maintenance, to not worry, it will be good in a couple of days. Cricket chat team had me go over the usual troubleshooting up to and including factory reset. When I power the phone, 'commserver has started' appears. The phone reads Cricket on the upper right screen, the upper left has zero bars for signal service Any function I attempt using any Cricket app is rejected. I put a working Cricket sim from another active cricket phone. Still no relief. Now the dramaI do not trust the dealer I purchased the phone
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