Other Android Phones
- 680 Topics
- 1,738 Replies
I have never been so disappointed with my Cricket service I have been a loyal customer for over 8 years and referred other friends and family to not be able to get my tethering hotspot on my ZTE axon phone which Cricut does not offer for a purchase I still keep Cricket as my service I had to tethering once I purchase the phone and removed it to not being formed by customer service that once I remove the tethering because of my ZTE axon phone I would not be able to reinstate the tethering hotspot this is not acceptable for a loyal customer for over 8 years I'm sure I'm not the only one that's upset about not being able to get the hotspot or the tethering on other phones again this is not great customer service this needs to be brought to the attention of crickets president and I know that I am not the only one that will stop using and referring people to Cricket if this is not changed immediately.
Sim card installed but not working
Hello,I bought an LG Stylo 3 yesterday. We went to a Cricket Store to get it. The representative made a mistake, that caused my other phone to be disconnected. Then he tried again and he said porting would work. I have waited 24 hours and porting has been unsuccessful. We also tried switching the Sim but the software crashed and they told me to wait. The error I get is Unable to send Message With Cricket Error 38. Any help is appreciated!
Alcatel PULSEMIX problems after Cricket Update
I have 2 Alcatel PULSEMIX phones. They were working fine until the point the last Cricket Updates got installed in mid-August. Since then, and exactly then, the battery started to go down within about 5-6 hours, earlier it lived for more than a day with no charge. The phone is hot, sometimes burning my skin when in my pocket. Now both phones are doing the same and as they received the Cricket Updates with about a week difference, I could exactly confirm that the Cricket Updates caused this issue, nothing else has changed. How can I roll back these last updates? Or how can Cricket fix my phones? They are totally useless now, they are always on the charger. and not mobile phones any more. The problematic Update build number is 4F7UCY7.
Can i fill a small chip on edge of screen?
My phone fell off my side table and must have caught something just right as there is a now a small chip on the one edge of the screen. Nothing is affected performance wise, I can just feel the roughness where it chipped. Is there anything I can use, maybe superglue or something, to just fill in the chip so it's not so rough? As I said, I see no issue with performance so I don't need to replace the screen or anything, just basically a cosmetic fix.Thanks.
HCT One m9
I recently purchased this phone new and it is AT&T compatible. After switching my SIM card I can call and text but not access anything using data most of the time. A H shows up where the 4G usually is then I am kicked off any apps or sites. I've been to two different cricket stores, no help, even after customer service chatted with the store and reset my network.
I bought a new pop socket for my phone today for $10 and the young man working there put it on for me at my request, he was nice and so was the young lady that was there. But when I got home about an hour later, the pop socket pulled right off the phone. I called the store and told them about it not sticking and that I wanted a refund so I can go buy a different brand or type somewhere else so I can get one that stays stuck on the phone. But I was denied a refund and denied a replacement for it too! I'm extremely dissatisfied with that kind of treatment after being a faithful customer for the last 9 months and paying for something that doesn't work is very upsetting. It was the store in Reseda CA at the intersection of Saticoy and Tampa. I need this corrected or I will have to take my business elsewhere and that would be very disappointing to me. Thank you.
need help with storage
Tried using a new sd card but it wont work. Tried aother new one wouldnt work, only my old one works but cant delete things off it because i have no where to transfer them. The new one i put in and go to me camera it say no external storage available. What do i do to make it work.
Phone service no longer working.
I recently restarted my phone but after restarting it I have no service at all. I've tried resetting multiple times, turning on/off airplane mode and even taking out/putting back in my sim card. My service was working perfectly fine before in the area where I live.Somone please help!
phone not working as it should
What am I doing wrong. I'm on my second replacement phone, I have the blade x max. It has been the same problem overheating, freezing and sometimes I have to restart it before I can use the phone. The first replacement must have been a refurbished and this one I have now was new out the box. I'm frustrated and disappointed. I love the size of the phone and the service is fine but this phone is giving me so many problems, what can I do?
ZTE z983 unlock code
I bought a cricket phone today at a yard sale. Went to Wal-Mart after calling straight talk and got a sims card cost me $54. Accessed my online account with straight talk activated the ZTE switched my number over inserted the Sims card and as soon as my old phone got turned off a message popped up on the ZTE saying enter unlock code. Even though you all have a legal obligation to give me the access code noone will help me. I think its wrong I paid $75 for the phone then $54 for the Sims card and I was told oh well. Your all custoner service ppl at stores and on the phone SUCK. A very dissatisfied person
Phone Reception Cricket Phone vs. Non-Cricket Phone
Whenever we are on the edges of a Cricket reception area, of our three phones our Cricket phone a Cricket ZTE Prelude + gets the best reception compared to our unlocked Nexus 6p or Moto G5 plus. They are all on Band 5, if that is any help.Are the Cricket phones made to work better on the Cricket/AT&T network?Is there some way to improve the reception of non-Cricket unlocked phones? (I find taking them out of their case helps)Thanks so much for any assistance!
Will Indian variant of Moto G6 and Moto X4 work with Cricket wireless?
Hey, I want to know if Indian variant or models of Moto G6 and Moto X4 work in the US when I check the wireless frequencies Moto X4 don't support certain 4G LTE frequencies of US. Can someone please help me answer the question whether they would work in the US with Cricket Wireless. Thank you.Moto X4 Indian model number: XT1900-2 and Link Moto G6 Indian Variant Model number: XT 1925 and Link
Can't get a telephone number to help me at Cricket Wireless somebody with power
I have an LG Fortune phone which is no longer sold I find out by cricket they're defective they keep warranting them out sending me the same phone back LG Fortune when I ask to talk to somebody in power that has some Authority their supervisors have no Authority corporate has no telephone number their parent company AT&T you call their customer service you get the same customer service that you're getting at Cricket nobody can help I've been through for five LG Fortune phones since March does anybody have a direct number of somebody in America that can help at Cricket Wireless help
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