Other Android Phones
- 652 Topics
- 1,643 Replies
LG Harmony - no internet
I have a LG Harmony phone(not sure which version) which has given me no problems until yesterday. I clicked on the Google icon and typed MSN.COM in the address bar and although the blue loading line appeared but was not pulsating or going any further than about 1/4”. I tried Google and typing in the search bar MSN and nothing came up. I have a game downloaded that works but I am not given the option to click to watch ads for extra pieces. I have cleaned , ran the antivirus and search settings for a resolution but have found none. I even removed the battery for 30 minutes and put it back in. No success. Any suggestions or advice would be much appreciated
Phone is compatible but listed as not-compatible
My phone is listed as not compatible but it meets all of the requirements. It’s 4G LTE and HD Voice-capable. I’ve actually set it up and used it with WiFi calling. The phone is only a few years old.There must have been some mistake at Cricket. How to I get Cricket to revisit this phone and update the compatibility list to include it? This Moto G Plus (5th Gen), CO128983645 XT1687
this is some slow data
So I got the dream 5g phone for free moving over from boost. I had a crappy wiko ride 3 that was only capable of 4g... Whatever 5g is not noticeably faster in the US from what I have read. Anyways, this is not fast at all. Sometimes it's slower than dial-up. And on the dream 5g there is no way to force 4g. So even if the phone has found good strong 4g, it will try to stay on an inferior 5g signal. Boost was cheaper and only had a 35 gig cap. After that it just got a little slow. Not as slow as this. I'm already at 22Gb because that's not a lot of data. And I have the extra plan. For a no holds bar extra plan, in a major city, this is sad. Oftentimes not really getting any service. And before anyone says try to warranty the phone, I did. This is the 2nd one. And my girlfriend also has the same phone, not over the 22Gb cap, and often slower than me. This sucks Cricket. I thought Boost was a lame cell phone company, but you have a lot to figure out it seems.
family betrayel plan
I'm added on my mother's account for 3 years my life has fell apart .My wife seem to be hacking my phone .My whole family accused her .Well we divorced got back together and now I realize my family has been behind it all the time.I geuss I'm that disliked .That aside my mom's the account holder for 5 phones two are hopspots she gets phones comprised illegaly to just hotspots and I know for sure .My whole family now the whole community know everything on my phone it's illegal emotional phycological abuse who could I get real proof threw cricket about the wrong doing and pay them back in jail.
Riiso 4 Wifi Connection issues
I just bought my daughter and I new phones at the end of February. Both are Cricket LG Risio 4’s. These phones do not stay connected to the internet. We have 10 gb of data each and I blew threw mine in less than 10 days. She is almost at her 10. We have home wifi that we connect to and for whatever reason these phones are constantly losing connection to our wifi. We have reset our internet modem and router multiple times. We have tried the static method and also the dynamic method. We have forgotten the network and reset it multiple times. I am just at a loss what to do. This is 2 phones and they are horrible with our network connection. I should mention that we have 3 other phones with cricket and not a single issue with them being connected to out home wifi connection. Does anyone have any suggestions? I wanted to see if anyone knows a work around or a way to fix before I spent countless hours on the phone with tech who may or may not be able to help. If it was only 1 phone I could s
Unlocked my Cricket phone, IMEI still not recognized by look up tool.
Any idea how the IMEI look up thing works? Unlocked my phone about an hour ago with the mycricket app, looked up the IMEI on another providers on line tool to see if it was compatible with their network and it doesn’t recognize the IMEI number. Does it just take more time?
Messages App Conversation Showing Wrong Picture
Hi,I have a Moto e Supra (give or take a letter or two).In my messaging app (Android not Facebook) conversations the image next to my posts is not showing correctly. It's actually showing my son's phone image. Not sure how it happened.Where is the setting for messaging image and how do I change it?TIA
ZTE Grand X4 update problems
I have a ZTE Grand X4 and after a forced update my phone has lost the ability to access the gallery in any way, the play store crashes at start up, the camera crashes when I take pictures, and Finally the battery Is draining at About 1% a minute. Anything I can do to fix this?
Pixel 6 not supported?
We recently received a new Google Pixel 6. We bought the unlocked version that is supposed to work on all carriers. Switched the sim over and the phone wouldn’t work, furthermore the number showed up as suspended on myCricket.We switched it back into the original phone and after a while the suspension was lifted. The Cricket website lists the Pixel 6 as supported, however when we plug the imei number it says the device is not supported.Anyone have an idea what is happening? Any suggestions?Thanks!
What happened to customer loyalty perks?
After 8 years with cricket I’m likely leaving. Why? No incentives for loyal customers.I wanted to upgrade my OLD phone after nearly 3 years...last time I got max price discount and a waived upgrade fee. This time, cricket wants top price and the fee. Totally asinine.I can let my plan lapse and start a new line with cricket and get the phone for half of what they want to charge for upgrade.I can also go to MINT wireless, get their $30 unlimited plan AND pay $14 a month for the same phone and save $11 a month for the same features and probably better service. I spent over 2 hours on the phone and web chat trying to get and appropriate offer to stay with this service and got told to try going to a store as the folks at CORPORATE CUSTOMER CARE can’t make right for a longtime customer. Utterly ridiculous. I’ll pay more a month to stick with the familiar but if cricket doesn’t want to sell me a new phone with a reasonable price, I’m outta here.
Unable to send or receive MMS
My BYOD OnePlus 5T has NEVER been able to send or receive SMS with pictures, no matter how small (can't even send a 50kb JPG). When I try to send a text with a picture, 5-10 seconds after I click send ( >>) I get "Message not sent: service not activated on network"I've revised/added/deleted APN settings over and over based on the latest blog suggestions, confirmed that MMS will not work when I am connected to my Wifi or not, tried three or four different texting apps (Messages (default - blue icon) Messages (green icon, Textra, WhatsApp), on my 3rd Cricket-issued SIM, had Cricket retail technicians try to fix, etc. I am ready to switch to another provider. PLEASE, someone, HELP!
Cricket apps not installing
I have disabled MY CRICKET and the CRICKET VISUAL VOICEMAIL on my moto e5 cruise phone because the apps download but do not install. I get a notice that the could not install, yet all other apps on my phone can with no problem. I have an external drive so lack of storage can't be the issue. When I get a system update, these 2 apps are re-enabled. Yet they still do not install on my phone & I have to go in & uninstall/disable the apps again.Is there a logical explanation why these 2 Cricket apps do not work? They are a waste of my time & effort.
Customer service sucks
No resolution.. spoke to5 people and explained about 10x my issue! One of which was a “manager Javiere” worst provided the worst CS amongst all rep. I changed my mind about receiving my untimely delivery of phone, long story short. Never activated phone, i refused phone before it arrived! CS “La” lied that i would be refunded . All i wanted was refund to my account for total charges and cricket to take back their crappy phone that i have had less than 24hrs.
I have been a loyal customer with you guys for over 5 years (even when your service barely worked in many areas). I have always paid for my monthly services early and have also had the same phone for those 5 years so I am in desperate need of a new one. I found one that I like on the Cricket site for $69.99 but when I added it to my cart and went to check out it says the cost is $99.99. Since I am not a new customer, I am not eligible for the special price. Thank you Cricket for not making me feel special for my loyalty and I will be discontinuing my services at the end of my billing period.Disappointed ex-loyal Customer😡
i keep getting email messages sent to my cell phone
I keep getting text messages from Gmail accounts sending sex services and I've done talked to cricket customer service and they telling me that nothing that they can do but change my cell phone number and I've done bought a new phone and changed my cell phone number and same problem. I have done spoken to the police about it and they told me to take cricket to court. I also had court threats over these Gmail messages because it's a chain letters. Cricket better do something or I'm taking it viral where it's known everywhere.
New LG Harmony 4 - Not receiving text notifications
Hello,I just bought a new LG Harmony 4 phone and I am not receiving text notifications. That is, I don't receive an audible tone or vibration or screen message when a text message arrives. I do get the text messages, but no notification of them. I have tried to adjust the notification settings for the Messaging app, but I am only able to receive notifications if the screen is on. That is, when the phone is on standby with the screen off, I do not get the text message notifications.I realize that this is a new model, and that the behavior may be a software bug. Can you help me to fix or work around this problem?Thank you.
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