Other Android Phones

  • 653 Topics
  • 1,650 Replies

653 Topics

K
kdxmanPaparazzi
asked in Other Android Phones

Pixel 6 hotspot not working

My Pixel 6 hotspot does not work. It is listed as compatible (5) on the latest list: https://www.cricketwireless.com/support/great-big-network/byod-compatibility.htmlCalled cricket and they said it wasn’t compatible per this list: https://www.cricketwireless.com/support/mobile-wifi/hotspot-eligible-phones.htmlCan anyone help?

2
K
3 months ago
B
backhoe58Paparazzi
asked in Other Android Phones

emergency calls only

We have  lines on our account.  One of them started losing connection, saying emergency calls only.  Restarting the phone would help sometimes.  We bought a new SIM card.  That did not help.  Bought a new phone and put the SIM card in and it still occurs on that phone.  It seems to be related to the one number.  I have called customer support 5 times.  Still nothing seems to be fixing the problem.  The guy at the Cricket store said to cancel the line and get a new phone number.  I don’t want to change my number. Can anyone help? 

2
MamasitaMarz
4 months ago
N
Nita09Paparazzi
asked in Other Android Phones

Colored Vertical lines on desktop of Cricket Android cell phone.

On the 17th of October, my grandson woke up with colored vertical lines on the desktop of his Cricket Cell phone.  I want to know how to remove the battery and sim card, so the phone could reset itself?

3
D
5 months ago
T
t25robinPaparazzi
asked in Other Android Phones

moto g stylus 5g has no service

Just today, I am unable to connect to my home network with the phone. I can only connect to the cricket 5g network that is turning on and off and  this is making the phone very hot and draining the battery. I can not text or call, or receive texts or calls. 

3
Rogrr D
4 months ago
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billipulseExtra
asked in Other Android Phones

unlock pin on cricket lock screen

I have a cricket phone but is not activated I would like to use it primarily for Wi-Fi but I forgot my unlock pin on my cricket phone security screen when I turn it on I can't get into the phone because I can't remember my PIN I have my model and my IMEI number

2
MamasitaMarz
5 months ago
V
ValezPaparazzi
asked in Other Android Phones

Current Status of Pixel Compatibility with Cricket

Can someone from Cricket please provide a clear indication of what the current status of Pixel phone compatibility is on the Cricket Network?I have reviewed the BYOD list and it indicates that recent Pixels are compatible with hotspot and wi-fi calling. However, my Pixel 5a (G1F8F) does not seem to be able to use hotspot functionality.Is it an error with the BYOD list or is the updated compatibility in the process of being rolled out?Thanks

3
Marlena_Cricket
5 months ago
D
Doug_VExtra
asked in Other Android Phones

LG Fortune 2 Unlock Code

Phone was unlocked before, but I lent it to a friend who Factory Reset the phone before she returned it. Help?

2
D
22 days ago
L
living4learningPaparazzi
asked in Other Android Phones

found phone

I found a cricket phone 

3
MamasitaMarz
5 months ago
L
lordieRising Star
asked in Other Android Phones

my phone randomly shutoff (its new)

today my phone exactly at 11:30 pm randomly shut off wasnt sure where or how it started i was moving my amazon app to my sd card and poof my phone shut off so i took out the battery and updated the software  just in case then i tried moving amazon to my sd card poof off again so i had to remove the battery and restart the phone .. i could not tell if its from moving the app to sd card or the phone or the fact that today is the last day of my billing cycle  i checked online and cricket wireless indicated " billing running services'  why would that shut off my phone ...my phone shut off and i had to put it back on every 12 minute then it stopped  then it acted up again then stopped  ,this is a new phone i just bought it a few days ago 

3
L
5 months ago
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Username2022420Extra
asked in Other Android Phones

phone cracked and bent due to car accident

Hi I was involved in a car accident and I was wondering if cricket can fix or replace my phone if the screen is cracked and it's also slightly bent 

2
MamasitaMarz
5 months ago
F
florendExtra
asked in Other Android Phones

unlock sim card

cricket wireless tcl 30z

1
jdor_Cricket
5 months ago
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lpierardPaparazzi
asked in Other Android Phones

Dream 5g Warranty Issue

After almost 3 months of being unable to use phone indoors, no signal, I requested new phone under the 2 year warranty included with the phone. I purchased 2 of these phones at the same time and both have connection issues.  i cannot send the 2nd phone in until the 1st phone issue is resolved, so continue to go outdoors to use phone. I received the replacement next day via UPS.  Within a day I began having problems, would shut down and restart, would freeze and I would turn airplane mode on/off.  But then it shut down with message the data may be corrupted and if a factory reset is done my data may be lost.  Called for warranty service again, I had it only a week, learned they sent a remanufactured phone, i.e.., a phone that had already been replaced due to issues, but I was assured it had been repaired and tested. Not!  I again sent this phone back and am awaiting my next remanufactured phone.  I have no reason to think this is going to go well.  I feel I should be provided a NEW phon

5
W
4 months ago
C
CbrockerExtra
asked in Other Android Phones

moto g stylus 5g battery

Just got phone and updated it. Battery only lasts 7 hours. Had phone for less than 48 hours. Can it be fixed? 

1
Marlena_Cricket
5 months ago
S
StevenkirbyPaparazzi
asked in Other Android Phones

hotspot device

We just bought the hotspot box yesterday and are trying to get it set up on the my cricket app so we can track usage and pay the bill. The problem is that when we have them send the passcode to set up the account the hotspot box does not receive the message. We have the box itself set up where i can check messages on the box and no messages whatsoever. We contacted support they hung up on us, we have been to two local cricket stores and they didn't know either. All we need is to receive the passcode from cricket to set up the account on their app. Any suggestions??

5
P
13 days ago
T
tirish656Extra
asked in Other Android Phones

phones wont work

Hello. Our 2 phone lines will not work. When we try to call out it says no network connection. We need help to get our phones working please.

1
jdor_Cricket
5 months ago
W
Wh0daPaparazzi
asked in Other Android Phones

Moto one Hyper (not 5G model) SMS Failed

Long term user with multiple phones on Cricket.  Upgraded one old LG phone/line to a BYOD Moto One Hyper (not 5g model) close to 2 year ago without any problems that wasn't resolved fast by perhaps a restart or closing an app then trying again.  But recently having 75% of outgoing SMS / MMS reporting "Message Failed" may send after 3 or 4 attempts by clicking the Retry option.  No patterns to suggest only to certain carriers or even on numbers being the issue as they can be resent eventually. Just been informed other contacts having similar problems being unable to message me as often being told Im not available or similar. WIFI 5Ghz also disconnected often from different router or ISP connections I've used for years, though may not be related.  Lots of people with SMS issues that are similar and no definitive reason why or answer how it can be resolved. If the services are going to continue to be this unreliable then maybe it's time to move my business to a better (probably a little m

2
W
5 months ago
A
Ace84Usmc03Extra
asked in Other Android Phones

sim unlock code for moto g stylus 5g

I purchased my moto G stylus 5g frome a pawnshop not through cricket but need to unlock it so I can use it please and thank you 

2
Z
5 months ago
W
wercsje1Extra
asked in Other Android Phones

Android 12 and Moto

I have a Moto G stylus 5 g and was told that Android 12 was released but I have no push to update it.

1
Marlena_Cricket
5 months ago
D
DwoodringExtra
asked in Other Android Phones

unlock device

Hello I was given this phone by a friend cuz my phone was broken and the company that I use will not replace my phone and this device seems to be locked still the service that I use is true connect and I'm hoping that I'd be able to switch my SIM card over to this phone will you please be able to help

1
D
5 months ago
N
NichelleBPaparazzi
asked in Other Android Phones

BYOD Motorola One 5G Ace signal issues

I'm having signal issues with my phone now for the last 2 days. The phone will lose service randomly and I will only be able to make emergency calls and can send emails over wifi. I can't text or call and can't receive any return. I have tried power cycling phone, taking the sim card out and putting it back in and turning phone back on. Have even tried changing the access point with no luck. What else can I try to get service? My billing cycle doesn't end until the 19th so I know it's not that.

3
Marlena_Cricket
5 months ago
P
pswattsExtra
asked in Other Android Phones

Google Pixel Watch Compatibility

The Google Pixel Watch 4G LTE has launched today. One of the carrier supported is AT&T, but Cricket is not directly referenced. Is it supported by Cricket, because they are owned by AT&T?

1
D
5 months ago
M
Madashell23Paparazzi
asked in Other Android Phones

cricket is a rip off

Cricket has you buying refurbished phones for retail price and treats a customer of 16 years like trash over them selling me a cricket ovation 2 that is literally should be took off the shelf and set on fire 

1
D
5 months ago
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Lexi.noelePaparazzi
asked in Other Android Phones

Google Pixel 6 Pro Hotspot Not Working

Just got the Pixel 6 Pro, took the sim from my Pixel 5 and put it into the new phone, everything seems fine. Except when I try to turn on the hotspot, it says I need to have a plan for it and says to contact AT&T customer service? In my phone settings, it does say Cricket for network so that's confusing. I do have a plan that includes hotspot. It worked totally fine on my Pixel 5. The lady at the cricket store didn't give a very clear or concise answer, my guess is that she either didn't know how to help or what we were needing or didn't want to deal with us as it was in the last hour of the day. Any help is appreciated.

3
V
5 months ago
B
BlazinKajinPaparazzi
asked in Other Android Phones

Device unlocking

I have met all of Crickets unlock requirements but when i click unlock device from mycricket app it doesnt do anything.  Motorola One 5g IMEI 350475000492421… wireless number 337-288-3184… My name is Nelson Campbell I bought the phone from a local Cricket store… Any help would be appreciated.

1
D
6 months ago
T
Tacy1967Extra
asked in Other Android Phones

ovation 2 issues

My new ovation 2 is randomly restarting itself and shutting itself down 8 to 10 times a day. I have tried wiping the cache partition and then doing a factory reset. Still does same thing. Any ideas?

1
Marlena_Cricket
6 months ago

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