Other Android Phones
- 623 Topics
- 1,565 Replies
Just got the Pixel 6 Pro, took the sim from my Pixel 5 and put it into the new phone, everything seems fine. Except when I try to turn on the hotspot, it says I need to have a plan for it and says to contact AT&T customer service? In my phone settings, it does say Cricket for network so that's confusing. I do have a plan that includes hotspot. It worked totally fine on my Pixel 5. The lady at the cricket store didn't give a very clear or concise answer, my guess is that she either didn't know how to help or what we were needing or didn't want to deal with us as it was in the last hour of the day. Any help is appreciated.
I need to enter my phone number on my Blizzard account for an added layer of protection. I have the usual contract, pay by the month and can receive texts and all that. However Blizzard tells me that there is a code on my phone put on by Cricket which will not allow my phone to be used on their site. What is this code they are talking about? And can it be taken off? This is my only phone and I really don't want to switch to another plan at the moment.On Blizzard's forum there are many people having the same problem as I am using their Cricket plan phones on their website. Perhaps Cricket can contact Blizzard and figure this out?
I know someone asked this, but that post hasn’t been touched in months. Is there any fix to this problem? Blizzard support told me that there is a code on our phone numbers that makes their system reject our number. They are saying that the only way we can bypass this is if we get new numbers and they cannot do anything at all on their end. Has there been any updates to this problem?
I have a few questions.. in my phone in the system information and phone information it says my phone my phone's model is a u314-aa and I'm not sure what that is I have not been able to look up any help for my phone because this is not even exist when I do it on a search through you guys and I got this from from a cricket provider so I'm really confused on that. Another thing is when I did a factory reset to try to fix my phone because every time a text message or anything would come in two of them would come in and now with just a factory reset and the download of my contacts your cricket customer service number comes up about 30 times on my contacts and AT&t has all their customer service information on the contacts list as well I'm just concerned that something is wrong with the system on my phone my my buttons aren't configured right when I push one thing it pushes another and I only have this phone 2 weeks and my phone is running slower after the factory reset I haven't even d
We just bought the hotspot box yesterday and are trying to get it set up on the my cricket app so we can track usage and pay the bill. The problem is that when we have them send the passcode to set up the account the hotspot box does not receive the message. We have the box itself set up where i can check messages on the box and no messages whatsoever. We contacted support they hung up on us, we have been to two local cricket stores and they didn't know either. All we need is to receive the passcode from cricket to set up the account on their app. Any suggestions??
Long term user with multiple phones on Cricket. Upgraded one old LG phone/line to a BYOD Moto One Hyper (not 5g model) close to 2 year ago without any problems that wasn't resolved fast by perhaps a restart or closing an app then trying again. But recently having 75% of outgoing SMS / MMS reporting "Message Failed" may send after 3 or 4 attempts by clicking the Retry option. No patterns to suggest only to certain carriers or even on numbers being the issue as they can be resent eventually. Just been informed other contacts having similar problems being unable to message me as often being told Im not available or similar. WIFI 5Ghz also disconnected often from different router or ISP connections I've used for years, though may not be related. Lots of people with SMS issues that are similar and no definitive reason why or answer how it can be resolved. If the services are going to continue to be this unreliable then maybe it's time to move my business to a better (probably a little m
I got the cricket 5g phone as an upgrade and it's been shutting down the and restarting since I got it home. The store won't do an exchange due to their employee breaking the SIM card tray when I was at the store on the phone they tried to give me 1st and counted that phone as an exchange. I am so upset over this so called upgrade especially after reading all the reviews on line. This phone should not even be on the shelves in the stores or considered as an upgrade. Its only obvious after seeing how many phones have had issues.
I'm having signal issues with my phone now for the last 2 days. The phone will lose service randomly and I will only be able to make emergency calls and can send emails over wifi. I can't text or call and can't receive any return. I have tried power cycling phone, taking the sim card out and putting it back in and turning phone back on. Have even tried changing the access point with no luck. What else can I try to get service? My billing cycle doesn't end until the 19th so I know it's not that.
I bought a new moto g power 2021 about 6 weeks ago and the only issue I have is serious connectivity issues. When I'm actually able to connect to the internet it is short lived. I'm constantly receiving error message saying network issue. I've always had LG devices and never had a problem like this. I've done the restart device. I've done the clear cache. I've done the reset APN. I've done the soft reset... What's left other than hard reset?Can anyone offer me any advice?
Any idea how the IMEI look up thing works? Unlocked my phone about an hour ago with the mycricket app, looked up the IMEI on another providers on line tool to see if it was compatible with their network and it doesn’t recognize the IMEI number. Does it just take more time?
Hello I was given this phone by a friend cuz my phone was broken and the company that I use will not replace my phone and this device seems to be locked still the service that I use is true connect and I'm hoping that I'd be able to switch my SIM card over to this phone will you please be able to help
Recently I had to buy another phone. I used the sim card from my old phone, and it worked great for like a week or two. Now I don’t receive text messages from one person who is also on the same line as me. I can receive phone calls from her and group texts, but not one on one texts. I tried restarting my phone, doing a factory reset, removed the sim card and replaced it, cleared the SMS cache, deleting the contact and adding it again, but nothing works. I also checked to see if her number was blocked and it wasn’t. Any other suggestions that I haven’t tried?
Over 2 weeks ago I went to Cricket app to get unlock codes.never got them. Last week got a case opened, said it would be 3-5 business days. So checked today and was told it will be another 3-5 business days. We don't have phone service now as our cricket expired and we had paid for another carrier, but can't use their sim cards. We meet all criteria and have been paying customers for 10 yrs. What is the problem...by law we were to get our codes within 2 business days
I have met all of Crickets unlock requirements but when i click unlock device from mycricket app it doesnt do anything. Motorola One 5g IMEI 350475000492421… wireless number 337-288-3184… My name is Nelson Campbell I bought the phone from a local Cricket store… Any help would be appreciated.
I am a consumer of cellular wireless but I am not an engineer or a regulatory quality expert, so my question is what are the health and safety risks to using cellular wireless? I recently found information online that explains in a graph format that cellular networks, wifi, microwave ovens are approximately 3 GHz in frequency and or wavelength of 10cm. Is this bad to the human body? I usually don't keep my cell phone on all day and only use it when needed.
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