Other Android Phones

  • 653 Topics
  • 1,647 Replies

653 Topics

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tylernbritt177Extra
asked in Other Android Phones

xiaomi redmi note 10 pro

will xiaomi redmi note 10 pro work with your network i dont want to buy it and it not work cause yall told me my note 8 pro wouldnt work

1
jdor_Cricket
1 year ago
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UpsetcustomerExtra
posted in Other Android Phones

Horrible customer service

I have been dealing with a frustrating nightmare for the past 2 weeks and no one at Cricket seems to care about losing a long-time customer.  I just bought a brand new phone through Cricket which has been defective and because its past 7 days the only options is for me to send it to the manufacturer, be days without a phone, only to be sent a used phone.  I just purchased this phone and within 2 weeks of owning it it stopped working properly.  It has been ridiculous to get through to anyone because of the COVID outbreak which has delayed me getting in touch with anyone from customer service, and because of that, me as the customer is getting penalized.  I did not spend money on a brand new phone just to be sent a used phone.  I will absolutely be switching providers as soon as possible, since no one at customer service seems to be able to help or even care about my situation.  They have offered me absolutely no alternative or even apologized for any inconv

13
E
1 year ago
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FunputzExtra
asked in Other Android Phones

find out if i can activate this phone

How do I find out if my phone can be activated that my daughter gave me

3
C
1 month ago
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wazzatExtra
asked in Other Android Phones

Can't unlock Cricket phone received case number no help

 This is a Moto one 5g purchased online from Cricket on December 5, 2021. also a 2021 model. Have had service with it for 6 months. It won’t unlock with app. Inserted another sim. No unlock. Performed a factory reset. No unlock with app. Have  Tried for 3 days, called 10X. 1st day they said phone could be unlocked 8 hours later. Next day  got a support case#. Today they said that the phone could be unlocked after 3 hours. No unlock. Constantly receive this ERROR CODE; UNLOCK failed to generate attestation request ERROR CODE# 16781312 ENDORSE API failed. I purchased this with the intent to use it as an alternate method to access the internet. Their unlimited plan only allows 10GBs hotspot use. Insufficient. Please help unlock this phone. Provide a way for me to contact Motorola if necessary to obtain a PUK code and method to unlock the phone. CASE#- C-B7VLJO.

1
J
9 months ago
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BlazinKajinPaparazzi
asked in Other Android Phones

Device unlocking

I have met all of Crickets unlock requirements but when i click unlock device from mycricket app it doesnt do anything.  Motorola One 5g IMEI 350475000492421… wireless number 337-288-3184… My name is Nelson Campbell I bought the phone from a local Cricket store… Any help would be appreciated.

1
D
5 months ago
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blackbird121Paparazzi
asked in Other Android Phones

Unknown Sender Message Not Found

Cannot Delete! Delete and it comes right back

14
8
3 years ago
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mialt420Extra
asked in Other Android Phones

Cricket Splendor not receiving texts from one person

Recently I had to buy another phone.  I used the sim card from my old phone, and it worked great for like a week or two.  Now I don’t receive text messages from one person who is also on the same line as me.  I can receive phone calls from her and group texts, but not one on one texts.  I tried restarting my phone, doing a factory reset, removed the sim card and replaced it, cleared the SMS cache, deleting the contact and adding it again, but nothing works.  I also checked to see if her number was blocked and it wasn’t. Any other suggestions that I haven’t tried?

2
O
5 months ago
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Marcofams6366Paparazzi
asked in Other Android Phones

moto g power 2021 connectivity issues

I bought a new moto g power 2021 about 6 weeks ago and the only issue I have is serious connectivity issues.  When I'm actually able to connect to the internet it is short lived. I'm constantly receiving error message saying network issue.  I've always had LG devices and never had a problem like this.  I've done the restart device. I've done the clear cache. I've done the reset APN. I've done the soft reset... What's left other than hard reset?Can anyone offer me any advice?

4
C
5 months ago
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Icpfreak38464Paparazzi
asked in Other Android Phones

LG V60 5g Unlocked from att, dobt have 5g and im pissed buying a 1000 dollar phobe

Angry I pay for a flagship 5g phone and it network is this phones network... What the f****ck

1
jdor_Cricket
1 year ago
_
_AWExtra
posted in Other Android Phones

Call audio is just a bunch of digital noise

This is a complaint about recent call quality issues.  We have three cricket cell phone lines on three different Android phones.  All three have had this problem.  We go to make a call and all you hear is digital noise.  You cannot make out any words or any other sounds, though there are pauses in the noise where there is little to no sound.  If we reboot the phone, or switch airplane mode on/off the problem seems to go away. It really seems like a network/tower problem.  How do I report this problem as there are no support areas for call quality issues?  We have been using Cricket for at least 2 years, and this problem has just started within the last few weeks.

3
C
7 months ago
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fenoczPaparazzi
posted in Other Android Phones

I am not a cricket user and I have a sim locked phone. How can I get my unlock code?

 I contacted chat support, but they told me that they needed data from the first user of the phone, number and security pin, which I do not have, because without those they cannot see if it is more than 6 months old, is there a solution to my problem? 

2
F
2 years ago
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Scot544Paparazzi
asked in Other Android Phones

Motorola One 5G Ace compatibility

Has anyone had success getting 5G service on an unlocked Motorola One 5G Ace?    I chatted with Cricket Wireless tech support who confirmed that I have 5G service in my area and my phone is compatibile.   Then we went through APN setting changes with no success.   The service tech told me to call Motorola because it appeared that my phone doesn't have a toggle setting. I then called Motorola and their tech support told me my phone will automatically switch to 5G when the signal strength is good. Any help the community has would be greatly appreciated .

10
J
2 months ago
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Boolala5Paparazzi
posted in Other Android Phones

Blackberry phones

I really need to know what Blackberry phones work on Cricket. I can't get an answer out of anybody. I heard they stopped supporting Blackberry 10 and then I heard if it's an unlocked ATT phone it will work and then I heard some functions may not work. 

8
E
4 years ago
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Lexi.noelePaparazzi
asked in Other Android Phones

Google Pixel 6 Pro Hotspot Not Working

Just got the Pixel 6 Pro, took the sim from my Pixel 5 and put it into the new phone, everything seems fine. Except when I try to turn on the hotspot, it says I need to have a plan for it and says to contact AT&T customer service? In my phone settings, it does say Cricket for network so that's confusing. I do have a plan that includes hotspot. It worked totally fine on my Pixel 5. The lady at the cricket store didn't give a very clear or concise answer, my guess is that she either didn't know how to help or what we were needing or didn't want to deal with us as it was in the last hour of the day. Any help is appreciated.

3
V
5 months ago
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JenniferLeeannKingExtra
asked in Other Android Phones

Dream 5g wont work.....

I signed up for cricket in July. Got a good plan a good deal because I receive food stamps, and got what I thought was a neat phone in the dream 5g. The best way I can describe it, is a POS. The first phone I had, had it for two days before I had to take it back to the store I got it from for randomly Turing off. I should have just exchanged it for the moto phone they asked me if I wanted to swap to, if I knew then what I know now I would, I got a whole new dream. Came home and set it up, again within a week I was back at the store. This time the whole phone would lock up. I couldn't open any apps, when I would try to call someone it took FOREVER for it to try to connect to make the call. Kept popping up a notification something "ACS" I tried to tap it to see what it was nothing happened. Also had MAJOR battery issues (still have those) where it could be plugged in and the battery draining not charging. I could leave it locked charging while I slept and it would just barely be over 50%

1
D
7 months ago
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JlplongPaparazzi
posted in Other Android Phones

Delay in sending and receiving messages | Cricket Wireless Forum

Why does it take so long to send a message and sometimes not receiving them around pay period? So annoying. I'm about to switch carriers

4
Ultimer
1 year ago
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gaurang2984Extra
posted in Other Android Phones

Unlock Phone

I switched to Cricket from H20 wireless. I am using an unlocked iPhone XS. Cricket offered me an LG Stylo 5 for $50. Cricket said they would unlock it after 6 months. I lost track of the time. 10 months later I remembered and asked Cricket to unlock the phone as they promised. Cricket refused. Cricket said customers have at least 6 months of active service on their device before they are eligible to have it unlocked. Despite paying for service and buying the phone, Cricket used a loophole to break their promise. Cricket must fulfill their promise and their word. Cricket declined , but that is what was required to keep integrity.   

2
K
1 year ago
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bananajojoExtra
asked in Other Android Phones

Sim card installed but not working

Hello,I bought an LG Stylo 3 yesterday. We went to a Cricket Store to get it. The representative made a mistake, that caused my other phone to be disconnected. Then he tried again and he said porting would work. I have waited 24 hours and porting has been unsuccessful. We also tried switching the Sim but the software crashed and they told me to wait. The error I get is Unable to send Message With Cricket Error 38. Any help is appreciated!

1
BillyM_Cricket
4 years ago
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jessiijamezzExtra
asked in Other Android Phones

my cricket sim card has become unuseable PUK locked because i put it in a verizon phone to see if it would work

I put my cricket sim card in a Verizon network locked phone I was trying to see if it was unlocked. I put my sim back in my cricket phone and it said PUK locked 10 chances so I put in 00000000 and it says to reset new pin so I did then it would ask me to do it again but now 9 chances all the way and now my cricket sim is unusable on my cricket phone. 

1
jdor_Cricket
4 months ago
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Lee62874Extra
posted in Other Android Phones

MMS NOT WORKING

My LG Stylo 2 plus will not send or receive MMS

6
B
4 years ago
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New2CricketExtra
asked in Other Android Phones

NEW phone Motorola g 5g need help with APN settings,

The phone has issues with security and not wanting to update etc... I noticed the APN settings with a title of Internet ( Endo) everything I have found (endo) basically is 4 wifi also when I opened the APN setting it's empty. I went to the store and basically was told they only sell the phones. I need help with how is the APN Settings are configured so  can fix it myself. I will enclose a screen shot of the APN, Thanks.   

1
Marlena_Cricket
6 months ago
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Debbie1962Paparazzi
asked in Other Android Phones

I forgot my username and password and secret question to my cricket app on my phone

I forgot my username and password and my secret question to my cricket app on my phone and I need help with it it's not letting me log in to the app...

2
F
2 years ago
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TomJonesAtlGaExtra
posted in Other Android Phones

Unlocking phone

I just bought a used Cricket Android phone and want to know how to get phone unlocked. I do not have a Cricket account.

4
L
1 year ago
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Jesus69699Paparazzi
asked in Other Android Phones

unlock silm pin

I call customer service and went to a retiler and i can get a phone silm carrier lock pin for LG phone

2
J
3 months ago
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billipulseExtra
asked in Other Android Phones

unlock pin on cricket lock screen

I have a cricket phone but is not activated I would like to use it primarily for Wi-Fi but I forgot my unlock pin on my cricket phone security screen when I turn it on I can't get into the phone because I can't remember my PIN I have my model and my IMEI number

2
MamasitaMarz
4 months ago

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