Other Android Phones
- 724 Topics
- 1,781 Replies
Hello everyone! I am new to this comunity and I hope someone here can be kind enough to help me or guide me in the right direction as how to go about unlocking a Cricket phone that was gifted to me, but since I currently live in Guatemala City I cant use it here because it is carrier locked. I tried to use the Cricket App directly from the phone but it does not open, Since I am trying to access it from outside the US. I have full access to the phone and can provide what ever information is needed. can someone please help me?
When my son texts me, I do not get an alert as I do from everyone else. When I open the conversation with him, I click the three dots in the top right corner and see his number is blocked, and it has that message. When I push the unblock button it will not unblock him. Can anyone help with this?
Was on an old plan and upgraded to 5G a few months ago. If I'm outside it works fine but as soon as I go inside a building, any building anywhere, it drops back to 4G and says I have no internet connection. I have to go outside to reliably use my phone to get online. Text and calling work fine inside but no internet connection. Powering off and on, resetting the network settings, taking out the SIM card etc have done nothing to resolve the issue. Went to the cricket store and they told me to call customer support. Called customer support twice and talked to two different people who told me to do the things listed above, which proved ineffective. Said they'd call me back but never did. Seems like the only solution is to switch to a different carrier. I don't know what else I'm supposed to do.
Hello I have a cricket dream and have had minimal issues, until Monday of this week. My phone did an update and ever since I'm not receiving or able to send out text messages. I keep getting an error that the app has stopped working. I have tried removing apps and photos, because I was told at my local store, that it was a storage issue. Ive rebooted multiple times with no luck. I can't get into apps for my banking because it wants to send me a text verification and I can't receive it. I need to get this fixed immediately. I also tried to delete old text messages and that wasn't working either.
Ever since my wife has had the Dream 5g its been one problem after another we are so sick of dealing with this we are so sick of waiting on cricket to fix this that we are past the dream 5G we would like the phone warrantied under defective device and replace with something other than a dream 5G I've read the forms and seeing that there's nothing but issues and corruption with this phone and we are to the point that we are ready to switch companies unless cricket makes this right my wife is a travel nurse she uses the phone for her work it's vital to her career it's also vital to her patience she takes care of this phone is a valuable valuable piece of her everyday life if cricket can't get it working I'm sure there's lots of companies that would be more than willing to take our money and have one working for us asap we would like a communication back from cricket and some kind of resolution to this issue because we are in need of a working device as soon as humanly possible which mean
I've been a customer of Cricket for quite some time. When I bought the 189.99 Dream, I also took out the insurance on it. The whole time period until now I had no problem until I broke the screen, so I called Asurion. I was informed that they are no longer replacing Dream screens which would be $29, and instead did a comparison with another phone for $75. What did I pay insurance for? I don't know what to do yet, but the insurance company also said they could give me bk my money I paid for it, which was $189.99 but get this. The $75 for the "comparable" phone would be deducted from the amount, which would leave me with $133.Before I called them, I went to the Cricket store and the man working proceeded to inform me that a company wide email had gone out saying remove the showroom Dream and do not sell anymore at all because of defects and complaints. I told this to the insurance woman I spoke to and she was quiet for a long while when I told her I knew why they wouldn't replace the scr
My Motorola G Power decided to freeze up on me last night around 10pm. I am the type of person who clears their cache often and does daily restarts at random. Upon doing a nightly restart is when it freezes. I am currently stuck on the blue Motorola startup page being that was twenty minutes shy of twelve hours ago at this time. I am unable to enter Recovery Mode although I am able to bring up the Android Menu and proceed through their options. My service is not working after this happening, yes I paid my bill. I also put my SIM in an old Samsung that I have and it turned out to be incompatible with HD Voice. Did not know that was a thing. Has this happened to anyone else? Does anyone know how to fix this? I will be going into my local store to inquire more information. Any feedback would be greatly appreciated. Thank You.
We just bought the hotspot box yesterday and are trying to get it set up on the my cricket app so we can track usage and pay the bill. The problem is that when we have them send the passcode to set up the account the hotspot box does not receive the message. We have the box itself set up where i can check messages on the box and no messages whatsoever. We contacted support they hung up on us, we have been to two local cricket stores and they didn't know either. All we need is to receive the passcode from cricket to set up the account on their app. Any suggestions??
This is my second dream about you after the first one brick as the screen would not turn on. The second one has given me nothing but issues though I have luckily been able to make it do the most basic of things. I paid a decent amount of money but not a whole lot since I switched to cricket and got the discount or whatever. I wondering if anyone else has had issues like this with this particular phone. I have been paying for the protection plan or whatever and I feel like it's not worth it because it's pretty much no better than the cheap $30 phones I was getting before I switch to cricket. I rarely if I ever gotten 5G I've had to reset the network over and over again and then reset the whole phone because of some kind of acs process that pops up and then I can't make any phone calls or receive any and my Wi-Fi calling has only worked for maybe a month the whole time I've had service with cricketI hope that there is a better phone that isn't going to cost me a whole lot of money that
not sure if this is a phone issue or a network issue, but my husband and I have 2 lines on the same plan and for the last few weeks now whenever I try to call him, instead of ringing it just says "please enter your passcode" as if I was trying to access my own voicemail. and similarly, when he tries to call me it forwards to voicemail as if my phone was off. we are still able to text each other so I know I didn't accidentally block his number somehow. any ideas?
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