Other Android Phones
- 652 Topics
- 1,643 Replies
This is by far the WORST phone I've ever had. No way to turn off notifications on home screen. Drops call after call after call. The volume is constantly going up and down on it's own. I'm disabled and absolutely can not count on this p.o s. Phone. No wonder it was free. My husband had to return his piece of crap Dream the 2nd day. Going to talk to the Disabled Veterans about your useless phone.
NEW phone Motorola g 5g need help with APN settings,
The phone has issues with security and not wanting to update etc... I noticed the APN settings with a title of Internet ( Endo) everything I have found (endo) basically is 4 wifi also when I opened the APN setting it's empty. I went to the store and basically was told they only sell the phones. I need help with how is the APN Settings are configured so can fix it myself. I will enclose a screen shot of the APN, Thanks.
myPhotoVault killing my memories, album by album
I uploaded 2 years worth of screenshots of my girlfriend and myself to the myPhotoVault cloud using a pretty good data network and I separated the photos between her and me, creating 2 albums. Everything worked and worked well. Now, have gone through 2-3 phone's and just wanna see my girl, but neither the album of me or the album of her function. HELP!
dream 5g keeps restarting
My dream 5g just blinks out and restarts for no reason. At first i thought it was because I just got the phone and maybe it was still updating but it has been doing this frequently. It has not been 7 days yet. Can I take this phone back to the store for a new one. It was an upgrade. The store Rep recommended this phone and it is not doing right
There was recently a major power loss in Bullhead City AZ. The power is back on, but I cannot use the data plan on my phone, it will only work with WiFi. My mother has a Cricket phone and the same thing is happening to her. What is going on? I've paid my bill and know I have not used all of my data. I've restarted the phone numerous times. Is a cell tower down, too???
Need help with your Android phone? You've come to the right place!
Hi Cricket Nation! After you’ve activated your Android phone, go to our Phone Setup page and we'll walk you through some helpful setup steps. You can visit your phone manufacturer’s support page (linked below) to learn how to use your phone.If you still have questions, we’re here to help!AlcatelCoolpadHTCHuaweiKyoceraLGMicrosoftMotorolaNokiaTCLZTE
Call audio is just a bunch of digital noise
This is a complaint about recent call quality issues. We have three cricket cell phone lines on three different Android phones. All three have had this problem. We go to make a call and all you hear is digital noise. You cannot make out any words or any other sounds, though there are pauses in the noise where there is little to no sound. If we reboot the phone, or switch airplane mode on/off the problem seems to go away. It really seems like a network/tower problem. How do I report this problem as there are no support areas for call quality issues? We have been using Cricket for at least 2 years, and this problem has just started within the last few weeks.
Dream 5g wont work.....
I signed up for cricket in July. Got a good plan a good deal because I receive food stamps, and got what I thought was a neat phone in the dream 5g. The best way I can describe it, is a POS. The first phone I had, had it for two days before I had to take it back to the store I got it from for randomly Turing off. I should have just exchanged it for the moto phone they asked me if I wanted to swap to, if I knew then what I know now I would, I got a whole new dream. Came home and set it up, again within a week I was back at the store. This time the whole phone would lock up. I couldn't open any apps, when I would try to call someone it took FOREVER for it to try to connect to make the call. Kept popping up a notification something "ACS" I tried to tap it to see what it was nothing happened. Also had MAJOR battery issues (still have those) where it could be plugged in and the battery draining not charging. I could leave it locked charging while I slept and it would just barely be over 50%
how to get my phone unlocked
Not only did they suspend my phone and say it wasn't compatible (though it operates on all the right bands and uses 4gVoLTE & VoWifi), cricket has also locked my unlocked phone which now cant meet the required amount of activation to be unlocked. It's brand new and useless. I was offered a free replacement only to forced to pay for it. Then when it crapped out a month later I find out that there isn't any way for them to unlock my personal phone they locked. If that were true how then do deployed military persons get their phones unlocked before the six month period? So much for being loyal since their begining. Not even a third party repair shop can unlock it. My career has gone down the drain in the last six months because of this. I've made my report to the FCC but what good does that do me.
Requesting Motorola Razr 5g to have access to 5g service
I am not sure why since this phone has been out for a while that It will not connect to the 5g Network. The motorola Razr 5g Model XT2071-3 Is listed on Motorola website as a supported cricket wireless 5g phone. https://www.motorola.com/us/smartphones-razr-gen-2/p?skuId=464 The phone is also on the att supported websitehttps://www.att.com/idpassets/images/support/pdf/Devices-Working-on-ATT-Network.pdf
Data only works in certain rooms
Hi,First time Cricket customer.Zip code 38801Phone: Cricket Icon 3 My data only works unless I am standing in a certain room, the living room….. If I go to my bedroom Firefox *might load* the webpage, and then I might get a “page can’t be displayed message”. And then sometimes after hitting refresh 5 or 6 times, the webpage will load. When standing in the living room, my bars will go from 3 to 2 ,to 1, to 3 ,to 1 to 2, and repeat… Call Quality: No issues. I live in a VERY AT&T area.. I would say 97 to 98% of the people here are on ATT…. I only live about 5 to 6 miles outside of town in the country.Yes we have a metal roof on our house… But so do some of our other family members, I haven’t heard them complain…. but , then again I think that they’re on a AT&T contract though. Not sure…My “ 80 something year old grandmother “ up the hill from me ( basically next door) who’s on ATT Contract, her phone, all you can hear is every other word or the call drops for no reason or just g
Anyone else have an LTE HD Voice Phone get line Suspended?
After many happy years using cricket as 1 of my 2 Sims in many international phones that operate on the correct LTE bands and with all the latest features, cricket suspends my line if I use a completely compatible device that's not on their very limited list. I figure there must be more people experiencing a similar issue recently as they suspend lines for "incompatible" phones, so I thought is post this.
private calls that are faxes
My cell phone is getting calls from a private number and when I answer, it is a fax machine. It has slowly increased to about twenty times a day. I tried blocking private calls but it still allows it to go to voicemail then I end up with a bunch of voicemails with nothing but beeps. How do I stop this? I tried to forward the call, I tried to send it to a fax machine, it won’t work. Has anyone ever had this? It is driving me crazy
Bought my Dream 5g online through Cricket. Received the phone 5 days ago. The thing won't charge. I use the charger that came with the phone. I've called customer service and when I explain the problem they transfer me to someone that can help. Problem is, when I get transferred it tells me they cant help and to go to the website and then hangs up on me. Anyone else having issues with charging and how can I fix it?
Cricket support for Google Pixel 6a?
Hi,I got my Google Pixel 6a phone today, and was super excited to try it out, but after inserting my cricket wireless sim, I got an SMS saying this model is not supported by Cricket.I got on a call with customer service, and provided them with my IMEI number, but all they said is they do not support this model.Does anyone know if cricket will support Pixel 6a or how long does it usually take Cricket to support a new device? I need to decide if I should be returning my Pixel 6a :(
unlocking my phone
My son and I have been with Cricket for years. He recently moved and couldn’t get a signal with Cricket so he switched to another company. I had to get a new phone because they said mine wouldn’t work when they went to 4G. I recently became eligible for free phone service as I lost hours at my job. I can’t afford another new phone and Cricket won’t unlock mine so my brand new phone is useless. I am totally disgusted with this company. The person I spoke with was extremely rude and non-caring.
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