Other Android Phones
- 706 Topics
- 1,757 Replies
BBB------ IF CRICKET DOESN'T OFFER ME A CHECK TO REPLACE THE DEVICE THEY WILL SOON STOP CARRYING IM FILING WITH THE BBB PERIOD.... Im a loyal customer for yrs with 5 lines all have insurance!!!! i just put a claim for the 6 because of its awful freezing screens. voice asst comes on by itself , power the phone off and since day one it takes 10 to 15 min to come back on!!!! I saw the neg..reviews when it came out BUT BEING A LOYAL STYLO FAN ive had the 3, 4, 5 and NOW THE TOXIC 6.....im heartbroken !!! As i sit here and wait for the warranty dept to call me back they want to offer to replace it , when i have full knowledge FROM ASSURION that the amount of claims on this device will blow your mind!!!! So cricket stop offering a phone that within a few months will start malfunctioning , i get it to those that love it ...HEY THAT WAS ME MAN ...i saved to upgrade and now they want to give me another , this will be 3 now COME ON GET THE HINT !!! It is not fair to loyal customers to treat them
My Pixel 6 hotspot does not work. It is listed as compatible (5) on the latest list: https://www.cricketwireless.com/support/great-big-network/byod-compatibility.htmlCalled cricket and they said it wasn’t compatible per this list: https://www.cricketwireless.com/support/mobile-wifi/hotspot-eligible-phones.htmlCan anyone help?
My aunt, uncle and I all shared a phone plan. My uncle passed away about a year ago and i have his old phone. I took it to my local Cricket store to ask about having it unlocked or what we would have to do to meet the requirements to unlock the phone but for some reason i couldn't get a response? The man helping us just simply said they don't know why its locked or how to unlock it. We originally thought it was unlocked to begin with considering he had it for 2 years, but when we had put a different sim into it, it locked all of us on the phone plan out of our service and we had to go in to get it fixed. I just want to know why its locked and what needs to be done to unlock it even though its just going to be used on the same carrier?
To whom it may concern I am going to address a serious issue with the lies in which your company is doing. And Furthermore I do accept you too address this issue, as I am a cricket customer and have been for several years now and Furthermore I am more than upset by the blantly scamming people in general saying that the phone is a 28.8 megapixel camera! Sorry to say that when you add each individual camera and you divide its software into four cameras at 7.2 megapixels you don't have a camera that produces 28.8 megapixels you actually have a camera that is just as bad as if you were to have purchased a regular phone with one camera such as a 3G smartphone seriously lying to your consumers about their software in there useless phone that is complete junk is seriously wrong infact it's illegal to do anything like that! I hope you should know that I am a federal judge in the state of California and I would love to speak to someone about this situation I'm going through I have a Moto g powe
So to start off i had cricket and my phone for the 6 month time period and also met the other requirements to get the unlock code, so i could switch carriers, and i went through the process and all seemed good to go but when i switched over to the new Carrier I had signal/data issues where I would have no service or data, but it would periodically work just fine(good signal and all) just thought is was on their end and after taking with thier customer support they never where able to help me out with the issues but never mentioned anything about my phone being locked or unlocked so i switched carriers again, still having the same issues but this time they tell me my new Carrier tells me my phone is locked, so I'm I try and sign back into my old cricket account and I can't, I have he correct sign in information but can't login to try an unlock my phone again, so I've just been pretty much wasting time and money service I can't use because as it turns out my phone was never really unlock
I was locked out of my phone while trying to set it up. Not sure what I hit but now I need a PUK unlock code (what the PUK is that) and pin #. It says the unlock code is 8 digits and the pin # is 4 digits. The message running across the screen also says I have to contact customer service but you’re closed… I have the plastic card the SIM came in but none of the numbers add up to the 12 needed. Can anyone help me decipher the strings of numbers on the plastic SIM punch out card or must I wait until the CRICKETS wake up!!!Thank you in advance for your help..
I recently became a Cricket customer and have no issues until lately. My boyfriend is also a Cricket customer and recently our text messages to each other have not been going through. I will text him and my text goes through on my end but he never receives it and vice versa. It has become so annoying that we have been messaging on another forum just so we make sure the other gets the message. What is going on? Or what can we do to get our texts to actually go through?!
my cricket sim card has become unuseable PUK locked because i put it in a verizon phone to see if it would work
I put my cricket sim card in a Verizon network locked phone I was trying to see if it was unlocked. I put my sim back in my cricket phone and it said PUK locked 10 chances so I put in 00000000 and it says to reset new pin so I did then it would ask me to do it again but now 9 chances all the way and now my cricket sim is unusable on my cricket phone.
So when Cricket made the older phones not work with their 5g, My Galaxy S8+ was no longer supported and I was forced to get a new phone. I had no choice but to take whatever phone was free because I had to have a phone for my job or I couldn't work. I picked the the Dream 5G. Because of its size. It worked flawless for 2 months then it began dropping the data connection. Every tower change it would not connect back to the data. It wouldn't drop a phone call but would never connect back to the data unless I switched data off and back on. It did this every time it changed towers and in the city that's every seconds. This went on for 2 weeks and I called customer service everyday trying to get this fixed. The local cricket store is absolutely useless with and phone issues. I filed a warranty claim, had to send in my Cricket dream 5g. Luckily I was able to borrow a LG phone from a friend and it worked great for the 2 days I had my sim card in it. Got my replacement Cricket Dream 5g today,
After almost 3 months of being unable to use phone indoors, no signal, I requested new phone under the 2 year warranty included with the phone. I purchased 2 of these phones at the same time and both have connection issues. i cannot send the 2nd phone in until the 1st phone issue is resolved, so continue to go outdoors to use phone. I received the replacement next day via UPS. Within a day I began having problems, would shut down and restart, would freeze and I would turn airplane mode on/off. But then it shut down with message the data may be corrupted and if a factory reset is done my data may be lost. Called for warranty service again, I had it only a week, learned they sent a remanufactured phone, i.e.., a phone that had already been replaced due to issues, but I was assured it had been repaired and tested. Not! I again sent this phone back and am awaiting my next remanufactured phone. I have no reason to think this is going to go well. I feel I should be provided a NEW phon
For the last 24 hours the service from cricket wireless has been snail slow. My plan is unlimited data and has been fast since I've had it. Now me and other cricket users are having such low speeds that it's unreadable. None of us are over our data limit and never had a problem during high traffic. What's going on and are you guys fixing it?
I have a new Android phone and I have a new Cricket Wireless “Universal SIM Card Activation Kit” ordered from Amazon. I want to simply insert the new SIM into the new phone and activate it on my existing Cricket Wireless plan/account, replacing my existing one and maintaining the existing plan, existing cellphone number, etc. What is the proper way to do this, ideally through the portal/website? I’ve seen a number of different references to “purchasing a new SIM at a Cricket store and having them perform the activation”, but I don’t believe that should be necessary. Any advice from the community? If I have to do this in multiple steps, that’s fine too. I just want to make sure that the end result is what I want and that I don’t lose either the number or a lot of time traveling or on the phone--I live in a remote area at least an hour one-way away from any store.TIA!
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