Other Android Phones

  • 722 Topics
  • 1,792 Replies

722 Topics

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stephanierodriquez74Extra
asked in Other Android Phones

need help

my metro phone was stolen by a family member and i find a cricket nano sims card activation in the house but our family doesn’t have cricket can i track it through iccid number on this card

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4
1 year ago
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SomeDudeOnHerePaparazzi
asked in Other Android Phones

What's the truth on BYOD and the Mobile Hotspot?

Long story short.  Had a rush need to upgrade to mobile hotspot for work.  Have a Moto G 6, checked Cricket’s compatibility guide and saw I’d need something newer.  Alright, I can stay Motorola as the G Power is on list and on the shelf at Target, yoink and boom.  No hotspot.Various song and dances with Cricket support end with essentially “Get bent as you didn’t buy it from us.”  Fine, whatever.  Most I can chase down the rabbit is something about Cricket (well, their AT&T overlords) built out the mobile hotspot feature using dual APNs and they’ll be fookered if they can be bothered push out the proper firmware.So here’s the issue.  If I’m on the hook, I may as well go big.  Several Samsungs, to be frank, Cricket doesn’t sell.  Hell, even the S20 FE in some other color than the blue is off the table, apparently, if I go through them.  What actual models are compatible?  Don’t point me at that list on names with an asterisk that it may/may not work;  it screwed me over once already

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14 days ago
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bookitExtra
asked in Other Android Phones

Your destination is not supported - texting error

For the past 3 days, when I use Google Assistant to verbally create a text message, I get the error:"Cricket here. We are sorry but your text message failed. Your destination is not supported from your current location."  This happens while I am driving to or from work (and I have never had this problem in the past 18 months of driving to work). It happens at home. It happens when texting family members. I have a Samsung S9.  I am using Google's Messages. According to the Play Store, I have the most current version.Any idea what is going on?

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6 months ago
IrateAmatsu
IrateAmatsuPaparazzi
asked in Other Android Phones

Claim: "New old device??"

Okay so I filed a claim for my Motorola G Power 2021 which I dropped and the screen is destroyed and upon completion I noticed that they're sending me a replacement Motorola G7 Supra which is the device I had before I upgraded and got my G Power. Does it have to do with availability or was this perhaps a mistake? Will I have to upgrade again to get my G Power back?  

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Ultimer
2 years ago
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5b4bExtra
posted in Other Android Phones

Cricket forcing me to change my brand new phone for a feature I won't be using

I bought a brand new phone with my money from working yesterday, good quality, was a great deal for the features. Gets it set up, and gets a text that it’s not compatible, ends up calling Cricket and the issue gets sorted. Later I decided to update my phone, IMEI gets reset and now my phone is back to being incompatible. Note that I am not rich and I’m happy I got to pay for the phone I did, but now I had to wait a day for Cricket to be open to call them just for them to deactivate my phone number. They mentioned during both calls that my phone was 3G, despite it being a 4G phone and kept talking about some “HD Voice” feature. I barely make phone calls, why is this even a thing. So now I have to return the phone because it’s under my families plan, which by the way all their phones are going to be deactivated in February so expect us to leave Cricket soon. By the way I believe this is the list of phones that are compatible? https://www.cricketwireless.com/support/great-big-network/byod

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1 year ago
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HopeCPaparazzi
asked in Other Android Phones

why dont cricket honor their product

I bought a cricket phone in March 2021 I've had nothing but problems. Took it to a cricket store and was told there was nothing they could do they stated in just has a little pause in it and freezes up occasionally but that's the type of phone you have. Hmmmm really ok! I've been with cricket since 2016 and that experience just makes me want to switch service providers. Why do they not honor their product?

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J
2 years ago
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BadGrandpaPaparazzi
asked in Other Android Phones

Unihertz Atom L Not On The List?

Would like to buy a new Unihertz Atom L because I like the small 4” screen.How can get it added to the whitelist?

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2 years ago
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skeeterhPaparazzi
asked in Other Android Phones

suspended account for using new phone

Bought a new phone for my son’s birthday. A Motorola G8 plus. read a bunch of reviews that said it would work on Cricket.My son put his sim card in the new phone and it failed. He tried putting the sim card back in his old phone , A Motorola G6, and it still wouldn’t work.I assumed he had somehow damaged the sim so I sent him down to the Cricket store to get a new one.They informed him that the New G8 isn’t supported because Cricket is disabling 3G. The G8 came out last year. It does 4G. It’s 2 generations newer than the phone he was using.They told him there was nothing they could do. He had to call 611 to get his sim card reactivated. We tried that. We were informed that his old phone is no longer supported so they wouldn’t turn it back on.My wife is still using a G6. It still works!!!! saying it isn’t supported is a lie. ATT isn’t shutting down 3G until febuary 2022.At this point, I feel I’m being robbed. I paid for a phone that Cricket has disabled without warning. I’ve paid for a

3
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2 years ago
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CarltonExtra
posted in Other Android Phones

South Hill store lady is rude

Been with Cricket about eight months. bought two phones one for Me one for the business. one phone jack would not work went to the store the young lady who told another lady that she was being rude to that she was a general manager once she got to me I was telling you about my phone jack and she was very rude she wouldn't let me get a word in she told me to phone that I have messed up the phone putting something in the aux Jack which I never used.I told her I never did she actually told me NO you use the phone jack before I can see the damage as she the her flashlight on. I said thank you letf the store came home called support. Emilio is a very helpful young man. The problem he couldn't fix but very helpful. Look im a manager of a restaurant, I get it! customers can drive you crazy but this girl should not be your face of the company. Any i fixed the phone. But not sure about every going in the store with her there again!!!!!!

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Ultimer
2 years ago
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dcrane94Extra
posted in Other Android Phones

Ovation issues

Just bought new ovation, phone is incredibly slow. Can't play any games, won't let me use chrome, phone won't connect to wifi. When it is connected to wifi can't even watch a youtube video without buffering, no other devices in home having issues. Any tips?

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1 year ago
salsak1ng
salsak1ngPaparazzi
asked in Other Android Phones

migrate to new motorola phone

I had to buy a new phone because the microphone on ,my old phone did not seem to work right.   The salesman activated the new phone right away.  When I got home, I researched how to migrate the apps, "Use Motorola Migrate app", but now the old phone says “You're Offline”.    Is there a way to get Motorola Migrate to work when the old phone no longer has cell service?Is there a way to manually migrate ‘Messages’ app data to the new phone?

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salsak1ng
2 years ago
Ghost x
Ghost xExtra
asked in Other Android Phones

LG Stylo 6

I have the LG Stylo 6 and am loving it! Was just wondering is it normal for the stylus pen to have a little play (not loose at all to by any means fall out) but to have a slight little wiggle while inserted into the phone cause if you tap the screen at the bottom right near the pen you can kinda hear it move due to a slight wiggle.

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Rhonda1273
2 years ago
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novacane30Paparazzi
asked in Other Android Phones

Falsely Presented Phone Software

To whom it may concern I am going to address a serious issue with the lies in which your company is doing. And Furthermore I do accept you too address this issue, as I am a cricket customer and have been for several years now and Furthermore I am more than upset by the blantly scamming people in general saying that the phone is a 28.8 megapixel camera! Sorry to say that when you add each individual camera and you divide its software into four cameras at 7.2 megapixels you don't have a camera that produces 28.8 megapixels you actually have a camera that is just as bad as if you were to have purchased a regular phone with one camera such as a 3G smartphone seriously lying to your consumers about their software in there useless phone that is complete junk is seriously wrong infact it's illegal to do anything like that! I hope you should know that I am a federal judge in the state of California and I would love to speak to someone about this situation I'm going through I have a Moto g powe

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11 months ago
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mikesmith2107Paparazzi
asked in Other Android Phones

IMEI Whitelist and voLTE

Why is it that all the phones on the IMEI whitelist are only sold by ATT/Cricket?  https://www.cricketwireless.com/support/great-big-network/byod-compatibility.htmlCricket/ATT are forcing people to buy their phones to use volte.For example, I am using bv9600 pro unlocked & rooted. i can switch 4g bands to match their system and make custom apn to match making my phone fully compatible. However because my IMEI isn’t on the whitelist im blocked from the voLTE. Here is some of the phones info:as you can see my phone is trying to use voLTE service but because of the IMEI whitelist it gets blocked from registering IMS on the service.The real issue isn’t the phones, its Cricket/ATT forcing people to buy their phones. When in some cases isn’t the issue. My phone works with all other carrier voLTE just not Cricket/ATT because of this IMEI whitelist and is fully capable of connecting to the service otherwise.And to prove I can change whatever is nessisary on my phone including 4g bands: her

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J
1 year ago
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rroryr1Paparazzi
posted in Other Android Phones

Supra G7 Software Update isn't working

I have a Moto Supra G7. It's been showing for 2 hours that I am downloading a Cricket Software Update, but it still says 0% and the little bar doesn't indicate any completion. I tried restarting after about 90 minutes, but the same notice came back.

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jdor_Cricket
3 years ago
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SergioExtra
posted in Other Android Phones

SIMCARD QUIERO EL CODIGO DE DESBLOQUEO PARA LA TARJETA SIM

Mi teléfono es Alcatel 5085C y ocupo código de 16 dígitos

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M
10 months ago
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franogiePaparazzi
asked in Other Android Phones

my phone is LG 6

I purchased this LG 6 one week ago in March of 2021 I can connect it to my Bluetooth perfect it will let me make calls and receive calls but if I send myself a message and I walk in the car and it's playing my tune as soon as the car starts my messaging and my emails are all silent I've called LG I've gone to cricket I have a Lincoln and I called them it's definitely a problem with the phone my car is 10 years old I've had flip phones ZTE phones everything alerted me on the phone with my email and messaging this one I get no alerts for emails or messaging if I go to volume the only sound I hear is the ringing of the phone no other sounds can someone help me LG doesn't know what they're talking about

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F
2 years ago
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Yhughes803Extra
asked in Other Android Phones

sim card says it has too many sms messages?

I just purchased a new sim card in store yesterday. I get a notification my sim card has too many sms and cannot receive any more...

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2 years ago
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JamieBExtra
posted in Other Android Phones

The Number or Code you have dialed is Incorrect

I have an Lg Stylo 3 and have had this problem twice now! "The Number or Code you have Dialed is incorrect, please check the number and dail again." The first time, I went to a Cricket store and they had me call a representative. I was at the store until the time they closed!!! I left upset. The problem fixed itself a few days later but now has occured again and I haven't been able to contact this number is over 2 weeks!!!!This is an emergency contact of mine and a contact I fall frequently!! As we both live together!! The number I'm trying to contact is through Boost Mobile. No, it is not a problem through Boost like you've said it was. It is a problem on Crickets end that needs to be resolved quickly! I went to boost mobile 3 days ago, and the lady that helped me is through Cricket as well. She called the same number I've been trying to reach and had the same error message. I've also had my mother call and she had the same error message. I am able to send texts to this number, but ca

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2 years ago
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peewee5001Rising Star
posted in Other Android Phones

SeeTerrible phone

The Nokia e-5 endi is a very poor phone. Cricket should not offer this phone anymore. This phone freezes up multiple times a day. Cricket should offer some type of compensation for owners of this phone.

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R
2 years ago
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heatheroPaparazzi
asked in Other Android Phones

absolutely disgusted

I was a long time att customer and switched when a cheaper plan came to town that happened to be related to att. I should have known it wasn't going to go well. Yesterday as I'm working away my Motorola G 7 started to act strange. First no texting then no internet and so on till I don't have anything usable on my phone. A phone I paid $200 for 5 months ago.  Do I called cricket today because they don't have customer service past 7 or some stupid thing. Anyway I get someone I could barely understand and she explains my phone has been phazed out. It is basically a dinosaur. No service will be available either my phone. I was shocked and asked how long did cricket know that the phone I bought would be placed out? He explained that updates and the 3g network had been planned on discontinuing for over a year that he knew of. I asked why they sold me a phone they knew would be useless in 6 months. They said because its a popular phone. I can not believe this! And no they will not give me a n

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D
2 years ago
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MacjExtra
posted in Other Android Phones

linked phone

My phone is linked to a Chromebook,!. Why,who,how,WTF 

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W
2 years ago
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nmfixedPaparazzi
asked in Other Android Phones

Warning: Cricket Mobile Hotspot will not support Android BYOD

the Moto G Power is sold by Cricket. The IMEI number for my BYOD Moto G Power checks out as “Yay! Your XT2041-4 is compatible!” The Moto G Power is literally listed by Cricket as a phone that supports Cricket’s mobile hotspots with an eligible plan.Nowhere I could find (guess I should have checked here instead of the information coming from Cricket directly) is the fact that my Cricket mobile hotspot will NOT support my Moto G Power because I didn’t buy it from Cricket. Different answers from customer service on every call, although at least they all tried to sell me a phone. Cricket was unwilling to help, despite the fact that I could have had them send me a free Moto G Power literally four days earlier when I activated the lineThe hell of this is that it is evident from this forum that this is known issue, yet Cricket continues to put out misleading information. This is how you lose a customer not for today, but for the next 40 years.

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14 days ago
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annettemoorePaparazzi
posted in Other Android Phones

2nd replacement of my lg stylo6 under warranty IM DONE WITH IT

BBB------ IF CRICKET DOESN'T OFFER ME A CHECK TO REPLACE THE DEVICE THEY WILL SOON STOP CARRYING IM FILING WITH THE BBB PERIOD.... Im a loyal customer for yrs with 5 lines all have insurance!!!! i just put a claim for the 6 because of its awful freezing screens. voice asst comes on by itself , power the phone off and since day one it takes 10 to 15 min to come back on!!!! I saw the neg..reviews when it came out BUT BEING A LOYAL STYLO FAN ive had the 3, 4, 5 and NOW THE TOXIC 6.....im heartbroken !!! As i sit here and wait for the warranty dept to call me back they want to offer to replace it , when i have full knowledge FROM ASSURION that the amount of claims on this device will blow your mind!!!! So cricket stop offering a phone that within a few months will start malfunctioning , i get it to those that love it ...HEY THAT WAS ME MAN ...i saved to upgrade and now they want to give me another , this will be 3 now COME ON GET THE HINT !!! It is not fair to loyal customers to treat them

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J
11 months ago
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TEPPaparazzi
asked in Other Android Phones

3G shutdown and 4G phones.

Two of my family members have Cricket service, and just recently they both got their service cut off due to that 3G shut down. They both have fairly new smartphones, and both of the phones support 4G network. What do they need to do to enable the service again? Their phones were not purchased at Cricket. Are they going to have to purchase new phones?

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T
1 year ago

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