Other Android Phones

  • 722 Topics
  • 1,779 Replies

722 Topics

rosestone
rosestoneExtra
asked in Other Android Phones

my bill

i just paid my bill early n upgraded n now its saying i still owe a bill tomorrow 

1
C
11 months ago
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ajc625Extra
asked in Other Android Phones

Strange MMS Setting on Moto G

I was checking my phone setting and noticed that in the MMS advance setting, there is a field for phone number.  The number that was there was not my phone number but another phone number.  What does that mean?

1
C
11 months ago
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donnastutzmanPaparazzi
asked in Other Android Phones

Incoming Calls

I am new to cricket and my phone.  I have a TCL30Z android phone and am not able to receive calls.  When a call comes in it gives a message that pocket mode is on.  I checked and pocket mode is off.  What would be the problem?

1
C
11 months ago
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meaganjames99Extra
asked in Other Android Phones

Google Pixel XL, why cant they tell me how to unlock it?

My aunt, uncle and I all shared a phone plan. My uncle passed away about a year ago and i have his old phone. I took it to my local Cricket store to ask about having it unlocked or what we would have to do to meet the requirements to unlock the phone but for some reason i couldn't get a response? The man helping us just simply said they don't know why its locked or how to unlock it. We originally thought it was unlocked to begin with considering he had it for 2 years, but when we had put a different sim into it, it locked all of us on the phone plan out of our service and we had to go in to get it fixed. I just want to know why its locked and what needs to be done to unlock it even though its just going to be used on the same carrier? 

1
D
11 months ago
D
donnastutzmanPaparazzi
asked in Other Android Phones

WIFI vs. DATA

I have a TCL30z phone.  The pictures aren’t downloading on the text.  Do I need to turn off WIFI and turn on data for that to happen.  Also when I am away from the house and want to use the phone for calling or text do I need to turn off WIFI and turn on data to do that.

2
D
11 months ago
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novacane30Paparazzi
asked in Other Android Phones

Falsely Presented Phone Software

To whom it may concern I am going to address a serious issue with the lies in which your company is doing. And Furthermore I do accept you too address this issue, as I am a cricket customer and have been for several years now and Furthermore I am more than upset by the blantly scamming people in general saying that the phone is a 28.8 megapixel camera! Sorry to say that when you add each individual camera and you divide its software into four cameras at 7.2 megapixels you don't have a camera that produces 28.8 megapixels you actually have a camera that is just as bad as if you were to have purchased a regular phone with one camera such as a 3G smartphone seriously lying to your consumers about their software in there useless phone that is complete junk is seriously wrong infact it's illegal to do anything like that! I hope you should know that I am a federal judge in the state of California and I would love to speak to someone about this situation I'm going through I have a Moto g powe

3
N
11 months ago
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Xm499Paparazzi
asked in Other Android Phones

cricket phone unlock

So to start off i had cricket and my phone for the 6 month time period and also met the other requirements to get the unlock code, so i could switch carriers, and i went through the process and all seemed good to go but when i switched over to the new Carrier I had signal/data issues where I would have no service or data, but it would periodically work just fine(good signal and all) just thought is was on their end and after taking with thier customer support they never where able to help me out with the issues but never mentioned anything about my phone being locked or unlocked so i switched carriers again, still having the same issues but this time they tell me my new Carrier tells me my phone is locked, so I'm I try and sign back into my old cricket account and I can't, I have he correct sign in information but can't login to try an unlock my phone again, so I've just been pretty much wasting time and money service I can't use because as it turns out my phone was never really unlock

2
X
1 year ago
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Cedar2447Extra
asked in Other Android Phones

PUK code and PIN needed, PLEASE HELP!!!!

I was locked out of my phone while trying to set it up.  Not sure what I hit but now I need a PUK unlock code (what the PUK is that) and pin #.  It says the unlock code is 8 digits and the pin # is 4 digits.  The message running across the screen also says I have to contact customer service but you’re closed…  I have the plastic card the SIM came in but none of the numbers add up to the 12 needed.  Can anyone help me decipher the strings of numbers on the plastic SIM punch out card or must I wait until the CRICKETS wake up!!!Thank you in advance for your help..

9
R
1 year ago
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Peggylopez40Extra
asked in Other Android Phones

text message issues

I recently became a Cricket customer and have no issues until lately. My boyfriend is also a Cricket customer and recently our text messages to each other have not been going through. I will text him and my text goes through on my end but he never receives it and vice versa. It has become so annoying that we have been messaging on another forum just so we make sure the other gets the message.  What is going on? Or what can we do to get our texts to actually go through?!

2
L
1 year ago
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jessiijamezzExtra
asked in Other Android Phones

my cricket sim card has become unuseable PUK locked because i put it in a verizon phone to see if it would work

I put my cricket sim card in a Verizon network locked phone I was trying to see if it was unlocked. I put my sim back in my cricket phone and it said PUK locked 10 chances so I put in 00000000 and it says to reset new pin so I did then it would ask me to do it again but now 9 chances all the way and now my cricket sim is unusable on my cricket phone. 

1
jdor_Cricket
1 year ago
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Paulbob2287Extra
asked in Other Android Phones

No coverage

For the last few days me and my wife have been unable to make calls. We have pulled out sim cards, restarted phones and made sure we were updated. She has an iPhone 10 and I have the Galaxy Note 10+. Never had an issue before but here we are.

2
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1 year ago
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tcazaPaparazzi
asked in Other Android Phones

Dream 5g will not stay connected to internet.

So when Cricket made the older phones not work with their 5g, My Galaxy S8+ was no longer supported and I was forced to get a new phone. I had no choice but to take whatever phone was free because I had to have a phone for my job or I couldn't work. I picked the the Dream 5G. Because of its size. It worked flawless for 2 months then it began dropping the data connection. Every tower change it would not connect back to the data. It wouldn't drop a phone call but would never connect back to the data unless I switched data off and back on. It did this every time it changed towers and in the city that's every seconds.  This went on for 2 weeks and I called customer service everyday trying to get this fixed. The local cricket store is absolutely useless with and phone issues. I filed a warranty claim, had to send in my Cricket dream 5g. Luckily I was able to borrow a LG phone from a friend and it worked great for the 2 days I had my sim card in it. Got my replacement Cricket Dream 5g today,

2
W
1 year ago
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Mark44667Extra
asked in Other Android Phones

cricket dream 5g wifi not staying connected

As long as WiFi screen that shows available WiFi networks is open, cricket dream 5g connects, but as soon as you close this screen it disconnects.Please help.

2
W
1 year ago
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fangt317Paparazzi
asked in Other Android Phones

dream wont connect to wifi

my cricket dream will not connect to any wifi network. now it needs software update.

1
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1 year ago
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lpierardPaparazzi
asked in Other Android Phones

Dream 5g Warranty Issue

After almost 3 months of being unable to use phone indoors, no signal, I requested new phone under the 2 year warranty included with the phone. I purchased 2 of these phones at the same time and both have connection issues.  i cannot send the 2nd phone in until the 1st phone issue is resolved, so continue to go outdoors to use phone. I received the replacement next day via UPS.  Within a day I began having problems, would shut down and restart, would freeze and I would turn airplane mode on/off.  But then it shut down with message the data may be corrupted and if a factory reset is done my data may be lost.  Called for warranty service again, I had it only a week, learned they sent a remanufactured phone, i.e.., a phone that had already been replaced due to issues, but I was assured it had been repaired and tested. Not!  I again sent this phone back and am awaiting my next remanufactured phone.  I have no reason to think this is going to go well.  I feel I should be provided a NEW phon

5
W
1 year ago
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stephanierodriquez74Extra
asked in Other Android Phones

need help

my metro phone was stolen by a family member and i find a cricket nano sims card activation in the house but our family doesn’t have cricket can i track it through iccid number on this card

3
4
1 year ago
H
HZR134Extra
posted in Other Android Phones

Data Speed

For the last 24 hours the service from cricket wireless has been snail slow. My plan is unlimited data and has been fast since I've had it. Now me and other cricket users are having such low speeds that it's unreadable. None of us are over our data limit and never had a problem during high traffic. What's going on and are you guys fixing it?

6
D
1 year ago
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BeardedSnorlaxxPaparazzi
asked in Other Android Phones

compatibility

After purchasing a brand new flagship phone, the pixel 6a from Google it does not work with cricket yet other pixel 6a's do. I'm starting this conversation to help bring to light the terrible dev team behind cricket for being incompetent and lacking in keeping up with current technology. I'm not talking just about their phone compatibility, I'm also talking about their website and phone app being absolutely terrible, seeming like they are 10 years behind all other carriers in terms of user friendliness. They also will do nothing about the spam you get when creating a new line with a new number instead telling you to pay 15 dollars to get a new number. Their predatory ways of telling my me phone won't work, and that I need to buy one of their phones(which are dumbed down, bloat ware riddin piles of ....) Is highly predatory and unacceptable. End rant.

1
Marlena_Cricket
1 year ago
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BillupOrcslayerExtra
asked in Other Android Phones

Obama Phone, phone number

I have an Obama Phone. Can I bring that same phone number to Cricket Wireless?

1
Marlena_Cricket
1 year ago
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jmcnayExtra
asked in Other Android Phones

New phone, new SIM--how to switch while keeping existing Cricket account and number?

I have a new Android phone and I have a new Cricket Wireless “Universal SIM Card Activation Kit” ordered from Amazon.  I want to simply insert the new SIM into the new phone and activate it on my existing Cricket Wireless plan/account, replacing my existing one and maintaining the existing plan, existing cellphone number, etc.  What is the proper way to do this, ideally through the portal/website?  I’ve seen a number of different references to “purchasing a new SIM at a Cricket store and having them perform the activation”, but I don’t believe that should be necessary.  Any advice from the community?  If I have to do this in multiple steps, that’s fine too.  I just want to make sure that the end result is what I want and that I don’t lose either the number or a lot of time traveling or on the phone--I live in a remote area at least an hour one-way away from any store.TIA! 

2
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1 year ago
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bonnieb76Extra
asked in Other Android Phones

hotspot

U318aa phone hotspot not working 

1
J
1 year ago
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t25robinPaparazzi
asked in Other Android Phones

moto g stylus 5g has no service

Just today, I am unable to connect to my home network with the phone. I can only connect to the cricket 5g network that is turning on and off and  this is making the phone very hot and draining the battery. I can not text or call, or receive texts or calls. 

3
Rogrr D
1 year ago
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backhoe58Paparazzi
asked in Other Android Phones

emergency calls only

We have  lines on our account.  One of them started losing connection, saying emergency calls only.  Restarting the phone would help sometimes.  We bought a new SIM card.  That did not help.  Bought a new phone and put the SIM card in and it still occurs on that phone.  It seems to be related to the one number.  I have called customer support 5 times.  Still nothing seems to be fixing the problem.  The guy at the Cricket store said to cancel the line and get a new phone number.  I don’t want to change my number. Can anyone help? 

2
MamasitaMarz
1 year ago
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Nita09Paparazzi
asked in Other Android Phones

Colored Vertical lines on desktop of Cricket Android cell phone.

On the 17th of October, my grandson woke up with colored vertical lines on the desktop of his Cricket Cell phone.  I want to know how to remove the battery and sim card, so the phone could reset itself?

3
D
1 year ago
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billipulseExtra
asked in Other Android Phones

unlock pin on cricket lock screen

I have a cricket phone but is not activated I would like to use it primarily for Wi-Fi but I forgot my unlock pin on my cricket phone security screen when I turn it on I can't get into the phone because I can't remember my PIN I have my model and my IMEI number

2
MamasitaMarz
1 year ago

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