Other Android Phones
- 623 Topics
- 1,563 Replies
We recently received a new Google Pixel 6. We bought the unlocked version that is supposed to work on all carriers. Switched the sim over and the phone wouldn’t work, furthermore the number showed up as suspended on myCricket.We switched it back into the original phone and after a while the suspension was lifted. The Cricket website lists the Pixel 6 as supported, however when we plug the imei number it says the device is not supported.Anyone have an idea what is happening? Any suggestions?Thanks!
unihertz jelly pro not listed as compatible with 5G--will be changing service if cricket doesn't quit the cash grab
Keep getting texts/interrupted calls that my phone doesn’t support 5G/4G LTE. It clearly does (as multiple other services have confirmed). Since Cricket’s whitelist is nothing more than a cash-grab attempt to force customers to buy phones they don’t need, will be switching services unless tech support actually starts acting like tech support and adding ALL phones that qualify to their whitelist rather than lying about a phone’s capabilities.
I bought a brand new phone with my money from working yesterday, good quality, was a great deal for the features. Gets it set up, and gets a text that it’s not compatible, ends up calling Cricket and the issue gets sorted. Later I decided to update my phone, IMEI gets reset and now my phone is back to being incompatible. Note that I am not rich and I’m happy I got to pay for the phone I did, but now I had to wait a day for Cricket to be open to call them just for them to deactivate my phone number. They mentioned during both calls that my phone was 3G, despite it being a 4G phone and kept talking about some “HD Voice” feature. I barely make phone calls, why is this even a thing. So now I have to return the phone because it’s under my families plan, which by the way all their phones are going to be deactivated in February so expect us to leave Cricket soon. By the way I believe this is the list of phones that are compatible? https://www.cricketwireless.com/support/great-big-network/byod
BEWARE- BEWARE-BEWARE-I love Cricket- left once and came back. I pay for 7 (SEVEN) lines!! I am very frustrated right now, I have never turned anyone into the BBB but I am thinking on this.My phone broke, placed my SIMS in another phone. My phoneline was suspend for “not being 5G”. Okay, go to local store- “we are waiving upgrade fee”, okay. We leave the store. My son gets a call from same store stating that my account is eligible for a free phone upgrade, come back and pick out the phone, will only need to pay taxes.Myself and my son go to the store, my son (who had removed his SIMS card the day before) picks out and obtains his 5g phone.I pick out phones for the other 2 lines that need upgraded. They are not ringing up as free, so I choose the other one. They have to order them, okay. Still no phone service. They will call “ tomorrow or next day, we will call you when they come in”.Four days later, I call to check. Oh yeah, they are here, they came in yesterday, sorry nobody called
I switched to Cricket from H20 wireless. I am using an unlocked iPhone XS. Cricket offered me an LG Stylo 5 for $50. Cricket said they would unlock it after 6 months. I lost track of the time. 10 months later I remembered and asked Cricket to unlock the phone as they promised. Cricket refused. Cricket said customers have at least 6 months of active service on their device before they are eligible to have it unlocked. Despite paying for service and buying the phone, Cricket used a loophole to break their promise. Cricket must fulfill their promise and their word. Cricket declined , but that is what was required to keep integrity.
Cricket Wireless / Management Service and their at time of policy 105 Ride Way Ste B Flowood, MS 39232, United StatesI made a purchase of the cell phone and switched my service on Monday May 06, 2019@ 5:10 p.m. CST. On Saturday May 11, 2019 I plugged in the headphones and it will not connect to hear anything. So on Sunday being Mother's Day I didn't got to the store location to switch the phone I preferred to spend that time with my mother. Knowing that I have 7 days to switch it, I called the store when I got off work on Monday May 13, 2019 @5:00 p.m. I was then told by the rep/store manager Amber S that sold me the phone that I had 7 days. Because I made my purchase at 5:10 and it is 5:23 I am over my 7 days time frame. So then I called the 611 as she stated I will have to do because her manager stated they will not switch the phone out because I am after the 7 day. That is the most dumbest I have ever heard of that if it is at the time on the receipt it
Bought a new phone for my son’s birthday. A Motorola G8 plus. read a bunch of reviews that said it would work on Cricket.My son put his sim card in the new phone and it failed. He tried putting the sim card back in his old phone , A Motorola G6, and it still wouldn’t work.I assumed he had somehow damaged the sim so I sent him down to the Cricket store to get a new one.They informed him that the New G8 isn’t supported because Cricket is disabling 3G. The G8 came out last year. It does 4G. It’s 2 generations newer than the phone he was using.They told him there was nothing they could do. He had to call 611 to get his sim card reactivated. We tried that. We were informed that his old phone is no longer supported so they wouldn’t turn it back on.My wife is still using a G6. It still works!!!! saying it isn’t supported is a lie. ATT isn’t shutting down 3G until febuary 2022.At this point, I feel I’m being robbed. I paid for a phone that Cricket has disabled without warning. I’ve paid for a
I have had my Moto G7 Supra for 2 years. On 30 Oct 2021 my phone started having intermittent service. Mobile Data has "No SIM Card." I have turned the phone off and on. I have checked the SIM card position. I have wiped the SIM to remove any dust. I stopped at the local retail store. The employee told me it is probably a setting or new app. I have not changed any settings or downloaded any apps in the 3 weeks. It costs $10 to buy a new SIM card. The employee said that probably won't help. After reading comments, I have no idea what else to do. I cannot make or receive calls or texts.
Hi, I have a Moto G Power, and I cannot figure out how to make it install my Software and app updates using my Data. I don't have easy access to Wi-Fi and nothing has been updated in a few months. I'm getting worried, I know there's no faster way to ruin a phone than let the apps get to far behind. It just will not give me the data option. Someone told me I have to factory reset my phone to switch it to data. I'll do it if I have too, but it's such a pain, I want to make sure there's no other way first. Thanks in advance.
Hi All.I have a weird problem We have 3 lines on Cricket. As of last Friday, we're no longer able to send or receive phone calls at our home. We can receive texts. The internet works. If we drive a few miles away everything works fine. Cricket said there was a tower out yesterday but it was back in service today. Does anyone have any ideas?Thanks
I have had 2 major issues with this new phone.Firstly, often I receive a message that says my phone is not NFC compatible. I don't know what it means or how to find and fix it.Second, 98% of the time when I click a link to visit a site I get an error message about https issues
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