Other Android Phones

  • 723 Topics
  • 1,780 Replies

723 Topics

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Mguzik57Paparazzi
asked in Other Android Phones

LG Harmony - no internet

I have a LG Harmony phone(not sure which version) which has given me no problems until yesterday. I clicked on the Google icon and typed MSN.COM in the address bar and although the blue loading line appeared but was not pulsating or going any further than about 1/4”.   I tried Google and typing in the search bar MSN and nothing came up. I have a game downloaded that works but I am not given the option to click to watch ads for extra pieces. I have cleaned , ran the antivirus and search settings for a resolution but have found none. I even removed the battery for 30 minutes and put it back in. No success. Any suggestions or advice would be much appreciated

6
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1 year ago
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CWM030Extra
asked in Other Android Phones

Data only works in certain rooms

Hi,First time Cricket customer.Zip code 38801Phone: Cricket Icon 3 My data only works unless I am standing in a certain room, the living room….. If I go to my bedroom Firefox *might load* the webpage, and then I might get a “page can’t be displayed message”. And then sometimes after hitting refresh 5 or 6 times, the webpage will load. When standing in the living room, my bars will go from 3 to 2 ,to 1, to 3 ,to 1 to 2, and repeat… Call Quality: No issues. I live in a VERY AT&T area.. I would say 97 to 98% of the people here are on ATT…. I only live about 5 to 6 miles outside of town in the country.Yes we have a metal roof on our house… But so do some of our other family members, I haven’t heard them complain…. but , then again I think that they’re on a AT&T contract though. Not sure…My  “ 80 something year old grandmother “ up the hill from me ( basically next door)  who’s on ATT Contract, her phone, all you can hear is every other word or the call drops for no reason or just g

1
D
1 year ago
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daldalExtra
asked in Other Android Phones

why isnt the lg v60 compatiable with the cricket network?

basically title, i upgraded from a stylo 6 to a lg v60. im able to use other carriers(tmoblie, verizon) with the v60 but not cricket.Has it just not been added? The v60 has all the necessary requirements as far as im concerned.

3
T
1 year ago
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Richie7424Paparazzi
asked in Other Android Phones

how to get my phone unlocked

Not only did they suspend my phone and say it wasn't compatible (though it operates on all the right bands and uses 4gVoLTE & VoWifi), cricket has also locked my unlocked phone which now cant meet the required amount of activation to be unlocked. It's brand new and useless. I was offered a free replacement only to forced to pay for it. Then when it crapped out a month later I find out that there isn't any way for them to unlock my personal phone they locked. If that were true how then do deployed military persons get their phones unlocked before the six month period? So much for being loyal since their begining. Not even a third party repair shop can unlock it. My career has gone down the drain in the last six months because of this. I've made my report to the FCC but what good does that do me. 

2
jdor_Cricket
1 year ago
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goin2clogExtra
asked in Other Android Phones

private calls that are faxes

My cell phone is getting calls from a private number and when I answer, it is a fax machine. It has slowly increased to about twenty times a day. I tried blocking private calls but it still allows it to go to voicemail then I end up with a bunch of voicemails with nothing but beeps. How do I stop this? I tried to forward the call, I tried to send it to a fax machine, it won’t work. Has anyone ever had this? It is driving me crazy

1
C
1 year ago
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tcole7227Extra
asked in Other Android Phones

Charging Issue

Bought my Dream 5g online through Cricket. Received the phone 5 days ago. The thing won't charge. I use the charger that came with the phone. I've called customer service and when I explain the problem they transfer me to someone that can help. Problem is, when I get transferred it tells me they cant help and to go to the website and then hangs up on me. Anyone else having issues with charging and how can I fix it?

1
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1 year ago
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crystalvg31Paparazzi
asked in Other Android Phones

sim puk code for my motorola 5g 2022 stylus

motorola 5g stylus 2022

3
M
1 year ago
live_poor
live_poorA-List Star
asked in Other Android Phones

Unlocked my Cricket phone, IMEI still not recognized by look up tool.

Any idea how the IMEI look up thing works? Unlocked my phone about an hour ago with the mycricket app, looked up the IMEI on another providers on line tool to see if it was compatible with their network and it doesn’t recognize the IMEI number. Does it just take more time? 

6
P
1 year ago
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Maver1ck007Paparazzi
asked in Other Android Phones

Cricket support for Google Pixel 6a?

Hi,I got my Google Pixel 6a phone today, and was super excited to try it out, but after inserting my cricket wireless sim, I got an SMS saying this model is not supported by Cricket.I got on a call with customer service, and provided them with my IMEI number, but all they said is they do not support this model.Does anyone know if cricket will support Pixel 6a or how long does it usually take Cricket to support a new device? I need to decide if I should be returning my Pixel 6a :( 

4
M
1 year ago
Johnna0306
Johnna0306Paparazzi
asked in Other Android Phones

voicemail instructions not working

I cannot set up my voicemail using the instructions.  It will not let me create a code. It just tells me "the voicemail of the number you have contacted is not set up.". And then it hangs up on me.  This is not supposed to happen.

4
M
6 months ago
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Andryuha80Extra
asked in Other Android Phones

carrier unlock before the 6 month requirements

I bought a phone from this guy on letgo thinking it's unlocked like he said but turns out it is, how can I get it carrier unlocked so I can use the phone!? 

1
CricketSupport
1 year ago
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Strawser5Extra
asked in Other Android Phones

trouble shooting

Why do u have trouble with group messages on my moto g stylus?

1
CricketSupport
1 year ago
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CroseExtra
asked in Other Android Phones

unlocking my phone

My son and I have been with Cricket for years. He recently moved and couldn’t get a signal with Cricket so he switched to another company. I had to get a new phone because they said mine wouldn’t work when they went to 4G. I recently became eligible for free phone service as I lost hours at my job. I can’t afford another new phone and Cricket won’t unlock mine so my brand new phone is useless. I am totally disgusted with this company. The person I spoke with was extremely rude and non-caring.

1
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1 year ago
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NonyaExtra
asked in Other Android Phones

Cricket Dream 5g

I got the cricket 5g phone as an upgrade and it's been shutting down the and restarting since I got it home. The store won't do an exchange due to their employee breaking the SIM card tray when I was at the store on the phone they tried to give me 1st and counted that phone as an exchange. I am so upset over this so called upgrade especially after reading all the reviews on line. This phone should not even be on the shelves in the stores or considered as an upgrade. Its only obvious after seeing how many phones have had issues. 

2
M
1 year ago
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Dream 5 g nightmareStuntman
asked in Other Android Phones

Dream 5 g

I am on the 3rd Dream 5g due to issues with the phone which resulted in warranty replacement. Don't think for a moment that means the company is taking care of my phone issues.  The third phone is here, and has the same problems minus strange functioning "on its own" but then, it's early yet. The biggest problem is that the phone will not maintain a data signal. The result is that you cannot rely on the phone to connect to the internet when you need it. Further, while it does usually connect for regular surfing, playing my game (I have been unable to utilize my subscription) has, thus far, been impossible.  I don't actually know how many movies I have watched half or three quarters of because of lost connection, and many days I have tried multiple times and at various times and just been unable to watch at all. All 3 phones have greyed out data buttons, I cannot toggle data off to save battery or any other reason. The store employees all have tried to no avail to figure out why, how to

2
M
5 months ago
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ToxicspinExtra
asked in Other Android Phones

No 5g

I have a moto 5g styles and cannot select the 5g option.  I checked the map and 5g is available in my area.  Is the 4 device for 100.00 support 5g?

1
jdor_Cricket
1 year ago
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GLumpkinStuntman
posted in Other Android Phones

Lost Carrier Access after upgrading OnePlus 8T to OxygenOS 12?

My wife’s OnePlus 8T was upgraded recently to OxygenOS 12 and she lost carrier access. We tried everything we could find after Googling the issue, but nothing worked.I looked up the Access point Name settings and we noticed that it was set for ATT Nxtgenphone, even though Cricket was an option. Setting to Cricket didn’t help, until I noticed that the APN read “ndo”, not “Endo”. I fixed that spelling error. All the other settings for the Access point were correct.Within a few minutes, her cellular service started working again.Just throwing this out in case it helps someone else.

12
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1 year ago
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missnjersey86Extra
asked in Other Android Phones

Warrenty Issues

So I have had my phone (moto g stylus 5g (2021)) since January 5th, 2022 and it malfunctioned a week ago, end of June, early July (6/7 months), so I sent in my warrenty….and got a refurbished phone!! My NEW phone didn’t last a year and end up with a refurb phone. It sucks. It didn’t come with the correct charger, and it has been dropped during shipping. Box was smashed, and they hardly put in packaging material(s). headache all around. My question is, shouldn’t you get a NEW phone if your phone is not even a year old? My phone wasn’t scratched, kept it in great shape. The phone kept freezing and going off for an hour before i was able to turn it on again. Also it got super hot, to the point i had to turn it off for a whole day. I’m highly disappointed by Cricket Wireless, because of the refurb phone for a phone that was BRAND NEW...not even a year old.  

1
U
1 year ago
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Walrus667531Stuntman
asked in Other Android Phones

this is some slow data

So I got the dream 5g phone for free moving over from boost.  I had a crappy wiko ride 3 that was only capable of 4g... Whatever 5g is not noticeably faster in the US from what I have read.   Anyways, this is not fast at all.  Sometimes it's slower than dial-up.  And on the dream 5g there is no way to force 4g.  So even if the phone has found good strong 4g, it will try to stay on an inferior 5g signal.   Boost was cheaper and only had a 35 gig cap.  After that it just got a little slow.  Not as slow as this.  I'm already at 22Gb because that's not a lot of data.  And I have the extra plan.   For a no holds bar extra plan, in a major city, this is sad.  Oftentimes not really getting any service.  And before anyone says try to warranty the phone, I did.  This is the 2nd one.  And my girlfriend also has the same phone, not over the 22Gb cap, and often slower than me. This sucks Cricket.  I thought Boost was a lame cell phone company, but you have a lot to figure out it seems.

6
D
1 year ago
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adavis022383Extra
posted in Other Android Phones

model of phone

I have a few questions.. in my phone in the system information and phone information it says my phone my phone's model is a u314-aa and I'm not sure what that is I have not been able to look up any help for my phone because this is not even exist when I do it on a search through you guys and I got this from from a cricket provider so I'm really confused on that. Another thing is when I did a factory reset to try to fix my phone because every time a text message or anything would come in two of them would come in and now with just a factory reset and the download of my contacts your cricket customer service number comes up about 30 times on my contacts and AT&t has all their customer service information on the contacts list as well I'm just concerned that something is wrong with the system on my phone my my buttons aren't configured right when I push one thing it pushes another and I only have this phone 2 weeks and my phone is running slower after the factory reset I haven't even d

1
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1 year ago
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BME Auto 1Extra
asked in Other Android Phones

I was lied to

So I just bought a phone 2 1/2 weeks ago. I walked into the store wanting 2 things. 1.) A phone with a stylus 2.) A phone with NFC. The kid who was no more than probably 20 years old told me that he had the Motorola Moto G Stylus 5G (2022). I agreed that I wanted it so he went in the back to get it and when he came back a few minutes later to tell me he did not have it but had the Motorola Moto G Stylus 5G. I asked numerous times during the process of getting the phone to make sure they are both the same phones just one was released earlier according to the kid both phones have the 2 things I was looking for. I felt reassured and went on with the purchase after numerous times of him telling me this. Well guess what? My phone has a stylus but no NFC. I'm so busy running my business that it has taken me this long to set up my phone to see no NFC. Am I stuck with a phone I don't want since it's past the 7-Day return period os is there another way to get the phone I want

2
J
1 year ago
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wazzatExtra
asked in Other Android Phones

Can't unlock Cricket phone received case number no help

 This is a Moto one 5g purchased online from Cricket on December 5, 2021. also a 2021 model. Have had service with it for 6 months. It won’t unlock with app. Inserted another sim. No unlock. Performed a factory reset. No unlock with app. Have  Tried for 3 days, called 10X. 1st day they said phone could be unlocked 8 hours later. Next day  got a support case#. Today they said that the phone could be unlocked after 3 hours. No unlock. Constantly receive this ERROR CODE; UNLOCK failed to generate attestation request ERROR CODE# 16781312 ENDORSE API failed. I purchased this with the intent to use it as an alternate method to access the internet. Their unlimited plan only allows 10GBs hotspot use. Insufficient. Please help unlock this phone. Provide a way for me to contact Motorola if necessary to obtain a PUK code and method to unlock the phone. CASE#- C-B7VLJO.

1
J
1 year ago
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DirtybExtra
asked in Other Android Phones

icon 3 fm tuner

why is my fm tuner disabled on my new icon 3 cricket phone? purchased yesterday.  i would like to use the app nextradio to listen to music/local radio while i work or do outdoor activity's.      we’d love to bring you local radio,but next radio doesnt have access to the fm reciever in your device. let your wireless carrier know that you’d like to listen to free radio on your phone with next radio!  

2
H
10 months ago
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Stache2Paparazzi
asked in Other Android Phones

Cannot make or receive calls

Unable to Make or Receive phone calls since 06/08/22. Only getting Internet & text messages all this time.I have 4G LTE phone that Cricket confirms is compatible on the IME code.  Customer service keeps saying Service issues in Los Angeles & it is a known issue with phones that have 3g & 4G & 5G capability. Reason is still unknown but Cricket “is working on it”.  Visited the store, sales people said they know about the issue but no one has any answers or knows when/if it will be corrected.????  Absolutely NO information or acknowledgement on Cricket website. People need to understand what is happening , why is this such a secret? Whit is the issue & do we have an estimation at a minimum????

2
S
1 year ago
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Walrus667531Stuntman
asked in Other Android Phones

dream 5g seems really glitchy, sometimes

I got the free Dream 5G yesterday.  It's fast, looks sharp, but after using it for a day I've noticed it will randomly restart itself.  I cannot figure it out.  I have downloaded all kinds of memory and system stability testing programs to try and find corrupt ram.  But they all check out.  Is Android system WebView the culprit again??  It will be fine for hours and hours.  Then I'll be laying down and hear it just randomly restart and check the system uptime, sure enough...yeah crashed.  It has the latest update.  I don't wanna return the phone, but I'm about to because it's displaying symptoms of corrupt ram or graphics corruption.  I'm starting to see why they're giving them away for free.  I reset the phone to see if I could make it stable with just 1 Google account.  Or maybe the transfer from the previous device didn't go smooth.  So I reset it.  *The only clue I have  is some kind of omapc message after the reboot." It's a nice phone, but if it doesn't sort it out or someone can

4
W
1 year ago

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