I just got my new Ovation 2 and did everything right. Transferred my data from my Samsung A11 but not all photos came through and neither did my preferences. My personal (and paid for) wallpaper came through but when I tried to find a way to personalize my home screen, suddenly my wallpaper disappeared and I can’t find it. It seems something called Quickstep decided I needed to have a different wallpaper every day and it seems to have deleted it because I can’t find it anywhere. Its still on my old phone but I can’t find a way to specifically transfer it again. Then I find out Quickstep won’t let me tighten up the icons so I download Microsoft Launcher, which does what I want it to do. But now Quickstep won’t leave me alone and keeps wanting me to put it back in charge. I would like to get my wallpaper and those last photos into the new phone but I don’t know how to do it, nor how to get Quickstep out of my way.
Best answer by Danielle_Cricket04View original