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Keep getting a message that says switched mobile data connection.

  • 18 September 2019
  • 2 replies
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Keep getting a message that says switched mobile data connection. This happens at home so we're also connected to wireless.

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Best answer by Marlena_Cricket 19 September 2019, 22:24

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@zaxdad Welcome to the Community Forum! Please make sure your device software is up to date. If you are using an Android device, please follow the step-by-step instructions in the link below to confirm your APN settings are correct. Also, you may want to try resetting your device network settings as well. Restart your phone, and let us know if this resolves your issues.

Userlevel 2
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@zaxdad https://www.cricketwireless.com/support/switch-to-cricket/bring-your-own-android.html

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