LG G6 will not register to network unless setting is kept on 3G/2G

  • 14 June 2019
  • 2 replies
  • 96 views
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Starting from 2 days ago, my unlocked LG G6 which I brought over from T-Mobile wouldn't connect to the cricket network.

I had just switched and everything was fine with LTE and for 3 weeks.  But then suddenly I couldn't connect at all.  Wasn't getting any bars, it just kept doing the search icon.  I restarted the phone numerous times and checked the simcard too; but nothing.

Then on a hint from the web, I read to try changing the network settings in the phone from "Auto LTE/3G/2G" to "Auto 3G/2G".  Then it worked!  The icon stopped spinning and I got bars, and the small pop up said I was now registered to network.

 

I thought that maybe fixed everything so I went back into settings and changed it back to the original "Auto LTE/3G/2G", but the exact problem of no bars not connecting to a network happened again.  Obviously, I need to be able to make calls and receive texts so I had to switch it back to "Auto 3G/2G" so that my phone would work.  But is anyone here knowledgeable enough to me why LTE isn't working on my G6 anymore?

Thanks in advance

2 replies

PoboyProphet
Userlevel 3
Badge +1

@daevidy when was the last time you did an update on the phone? Was there any provisioning issues with the SIM? 

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@PoboyProphet wrote:

@daevidy when was the last time you did an update on the phone? Was there any provisioning issues with the SIM? 

I know I did not do a update recently; so that wasn't the cause of the outage.

I can't remember the last time I did an update actually.

and there were no provisioning issues with the SIM.  I popped it in, agreed to the text message to automatically have my APN setup and everything worked fine. And I was getting LTE fine for several weeks prior to the outage.  (I also edited the APN settings according to the cricket site: 

https://www.cricketwireless.com/support/switch-to-cricket/bring-your-own-android.html

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