I recently increasingly have been in a location with relatively poor signal strength such that I often found out about a call only after receiving a voicemail message if the caller left one. I opened a service ticket only eventually to be told that the problem has nothing to do with signal.
I however noticed the same problem with a different phone that also uses the AT&T signal, so idecided if even only as an experiment, to try putting the number away to difference cellular company. I ported the number earlier today.
I wanted to access voicemail and I discovered that the visual voicemail app is specific to cricket, and a rep at cricket tech support stated that the messages for a ported away phone number will already have been deleted (not the case though he said if someone's line has been cancelled temporarily for non-payment or at the customer request).
Does anyone please have ideas of how to obtain at least the visual voicemail messages that I had saved in the app? Ideally that the saved ones are stored locally on the phone, and if so ideally provide me with the locatio. thank you--and (as those in a position to answer this particular question probably already know, but I mention for this bus for use) if you ever shift away from cricket or simply want a better backup of saved voicemail messages I suggest first exporting them rather than relying on the saved feature alone.
Best answer by BillyM_CricketView original
Thank you for your post. Unless you saved the voicemail messages to your phone separately they would not be stored on the device. When you change service providers you would lose any voicemail messages in your voicemail mailbox.
Here’s how to export and access saved voicemails in the Cricket Visual Voicemail app.
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For those of you who are already technically inclined, the file path that the Cricket Wireless Visual Voicemail app saves to when you tap “Export to file” can be accessed by a computer at this address: [Your Phone]\Internal shared storage\Android\data\com.mizmowireless.vvm\files
This took me a good while to figure out and if this guide helped you, please consider donating even just $1 to the North Carolina ALS association: http://webnc.alsa.org/site/PageServer/?pagename=NC_7_donate.html