LTE Switch to H (HSPA)

  • 15 June 2021
  • 1 reply

I have a Moto unlocked 4GLTE phone, the signal shows it is on LTE network when I’m using data.  However, as soon as I make a phone call, it switches to “H” (HSPA).  Why is that?  In fact, my other factory unlocked (Samsung) phone does the same…  

1 reply

Userlevel 3
Badge +4

From my understanding, this happens when your device is not VoLTE compatible or not active, so basically when you are making a call it drops LTE connection as it uses 3G for voice.