Hey guys! So I recently bought a unlocked Moto G 5G Plus from amazon. Being it’s unlocked, I expected I could use it with cricket. When I first put my sim card in, it said “log into cricket”. When I did, it said my account was suspended. I later went the store and we called customer service. He said the phone was not compatable with circket. He later unsuspended my account. It was weird bc I put the sim back in and it was working perfect. I could make calls, web search for hours. Than I went to sleep. When I woke up, it was suspended again. I called Cricket again and they said “it’s not a hq voice”. I have no idea what this is. Idk why my phone wont work with cricket. Legit i have seen many people with the same phone mention how their phones work with cricket. I mean, it legit worked for me for hours. Even hours after i went to sleep bc i seen mssgs from 3 hours before I woke up. Can someone please help?
Best answer by James_CricketView original