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moto g stylus 5g battery

  • 15 October 2022
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Just got phone and updated it. Battery only lasts 7 hours. Had phone for less than 48 hours. Can it be fixed?

 

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Best answer by Marlena_Cricket 15 October 2022, 16:18

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Hey @Cbrocker and welcome to the Community Forum! We’re sorry to hear you’re experiencing battery issues with your new device. We do offer a 7-day Return Policy, & most Cricket devices carry a 1-year Manufacturer's Warranty from the date of purchase. To make a warranty claim visit https://warranty.cricketwireless.com and follow the prompts on the site, or contact the Returns Center at 1-800-CRICKET (274-2538) for assistance. The support center will troubleshoot the device malfunction over the phone and provide instructions for the warranty return, if applicable.

https://www.cricketwireless.com/support/orders-and-activations/returns-and-exchanges.html

https://www.cricketwireless.com/support/orders-and-activations/warranty.html

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