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moto g stylus 5g has no service

  • 26 October 2022
  • 3 replies
  • 320 views

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Just today, I am unable to connect to my home network with the phone. I can only connect to the cricket 5g network that is turning on and off and  this is making the phone very hot and draining the battery. I can not text or call, or receive texts or calls.

 

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Best answer by jdor_Cricket 27 October 2022, 01:16

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Hi @t25robin !

We’re sorry to hear about that. It sounds like there may be a temporary network outage in your area. Our support team would be happy to look into this for you. You can send us a private message to our @CricketSupport account with your wireless number and full address where using services for further review.

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The problem is I can not use text or the phone. I did put my sim card in a older phone, Cricket Dream and its working fine. I called cricket yesterday and wasted my time with very crappy support. What would cause 2 phones not to be able to connect to any network? I still can not use the phone and neither can the other person on my account.

 

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kj

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