Moto g7 message delay

  • 9 October 2020
  • 1 reply

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I recently switched from a Samsung to the Moto G7 Supra. The phone is great but have been having problems where messages sometimes get delayed. Last night I am on a group email and all of a sudden 8 messages come through at once all stating they were just sent which is strange since the email chain involved asking a question where people were answering. Doesn't happen all the time but happens on both cell service or Wi-Fi.  Not sure why having this problem since never an issue with my old amp prime. Any ideas? Thanks


Best answer by Marlena_Cricket 10 October 2020, 01:23

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Hi @rnmikey & welcome to the Community Forum! MMS message delays can be caused by various reasons, for example, it could be a device issue or a coverage issue. Please contact our Support Team on Twitter @cricketsupport or on Facebook at for assistance. Thank you for choosing the #CricketNation!