Question

my phone is LG 6


I purchased this LG 6 one week ago in March of 2021 I can connect it to my Bluetooth perfect it will let me make calls and receive calls but if I send myself a message and I walk in the car and it's playing my tune as soon as the car starts my messaging and my emails are all silent I've called LG I've gone to cricket I have a Lincoln and I called them it's definitely a problem with the phone my car is 10 years old I've had flip phones ZTE phones everything alerted me on the phone with my email and messaging this one I get no alerts for emails or messaging if I go to volume the only sound I hear is the ringing of the phone no other sounds can someone help me LG doesn't know what they're talking about


3 replies

I cannot believe that nobody has contacted me with this issue on this brand new phone and I've been a customer for over 5 years I guess I'll just bring it back and go to Metro

I don't have Facebook and I don't know how to use Twitter I have talked to your horrible horrible technical team in LG one man Paul today said let me research it hung on the phone for 29 minutes and would you believe he finally hung up on me never came back to the phone talk to a supervisor April 1st had no clue I'm with the issue is so I don't know how I'm going to reach out to you cuz I don't use those two things I have literally called your horrible 800 technical number about six times I've only had the phone for one week nobody had any clue I talked to your warranty department today they had said to send the phone back and I won't have a phone everything else works fine on the phone it's an issue with some setting that nobody knows what it is

 

Userlevel 4

Hello @franogie! Welcome to our Cricket Community forum and thank you for your post. We are sorry to hear about your issues with your LG Stylo 6. We understand how frustrating this can be. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) for further assistance.

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