Mycricket app stuck on green loading screen

  • 17 April 2020
  • 3 replies

I have a Moto one action and for the past couple of months that app won't open. It gets stuck on the green screen. Tried uninstalling and reinstalling app doesn't work. Even tried factory resetting my phone still doesn't work. Please help

Best answer by do3908 20 April 2020, 01:01

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3 replies

Userlevel 3



Thank you for reaching out.  This is not good news.  We would like to look into this further for you.  Please reach out to our support team on Facebook ( or twitter (@cricketsupport) with the details of your issue.

I had the same problem with the exact same phone. Just signed up for the service and I can't open the app it hangs on the green screen at the Motorola one action unlocked us variety


I just don't understand why some apps are so poorly made. I mean, if you don't have enough good developers to finish and polish the product properly, why not to use ? I wish more software dev companies used this kind of approach so as users we won't suffer that much from bugs and lags.