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Mycricket app stuck on green loading screen

  • 17 April 2020
  • 2 replies
  • 87 views
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I have a Moto one action and for the past couple of months that app won't open. It gets stuck on the green screen. Tried uninstalling and reinstalling app doesn't work. Even tried factory resetting my phone still doesn't work. Please help
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Best answer by do3908 20 April 2020, 01:01

@Nizmoboy98 


 


Thank you for reaching out.  This is not good news.  We would like to look into this further for you.  Please reach out to our support team on Facebook (m.me/cricketwireless) or twitter (@cricketsupport) with the details of your issue.

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D
Userlevel 3

@Nizmoboy98 


 


Thank you for reaching out.  This is not good news.  We would like to look into this further for you.  Please reach out to our support team on Facebook (m.me/cricketwireless) or twitter (@cricketsupport) with the details of your issue.

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.
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I had the same problem with the exact same phone. Just signed up for the service and I can't open the app it hangs on the green screen at the Motorola one action unlocked us variety

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