myPhotoVault killing my memories, album by album

I uploaded 2 years worth of screenshots of my girlfriend and myself to the myPhotoVault cloud using a pretty good data network and I separated the photos between her and me, creating 2 albums. Everything worked and worked well. Now, have gone through 2-3 phone's and just wanna see my girl, but neither the album of me or the album of her function. HELP!