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New LG Harmony 4 - Not receiving text notifications

  • 26 August 2020
  • 4 replies
  • 1461 views

Hello,

I just bought a new LG Harmony 4 phone and I am not receiving text notifications. That is, I don't receive an audible tone or vibration or screen message when a text message arrives. I do get the text messages, but no notification of them. I have tried to adjust the notification settings for the Messaging app, but I am only able to receive notifications if the screen is on. That is, when the phone is on standby with the screen off, I do not get the text message notifications.

I realize that this is a new model, and that the behavior may be a software bug. 

Can you help me to fix or work around this problem?

Thank you.

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Best answer by do3908 27 August 2020, 00:52

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Userlevel 3

@RSmith55 


Thank you for reaching out. We would like to look into this further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or twitter (@cricketsupport) with the details of your issue.

I know the problem you speak of for I just purchased the same phone. What I tried was to go into app settings find android accessibility suite then scroll down to "draw over other apps" and switch it to "no" and that should do it it worked for me.
Same for me, ive missed a lot of important time sensitive texts because of this
Tried that, didn't work for me

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