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No service/ emergency calls only

  • 20 September 2022
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I have the ovation 2 and I have had issues in the past with it freezing up. Now it is saying no service/emergency calls only it just started that today. I have tried powering off and restart and that did not work. I don't know what to do I haven't even had this phone for a year. My son's phone is on my account and his is working.

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Best answer by jdor_Cricket 20 September 2022, 16:33

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Hi @Amybane !

 

It sounds like there may be a degraded tower impacting service in your area, or an issue with the SIM card. Our support team would be happy to review and assist further. Feel free to send us a PM to @CricketSupport with your wireless number and full address where experiencing service issues.

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