There was recently a major power loss in Bullhead City AZ. The power is back on, but I cannot use the data plan on my phone, it will only work with WiFi. My mother has a Cricket phone and the same thing is happening to her. What is going on? I've paid my bill and know I have not used all of my data. I've restarted the phone numerous times. Is a cell tower down, too???
Best answer by jdor_CricketView original
I’m sorry to hear about your experience, and our support team would be happy to look into this for you. It is possible that there may be a temporary outage with one of the towers in the area. You can send a private message to our
@CricketSupport account, and be sure to include your wireless number and full address where experiencing issues. Our team will use that information to check for any outages.