ovation 2 issues

  • 29 September 2022
  • 1 reply


My new ovation 2 is randomly restarting itself and shutting itself down 8 to 10 times a day. I have tried wiping the cache partition and then doing a factory reset. Still does same thing. Any ideas?


Best answer by Marlena_Cricket 30 September 2022, 00:38

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Hey @Tacy1967 and welcome to the Community Forum! We’re sorry to hear you’re having issues with your Cricket Ovation 2. We do offer a 7-day Return/Exchange Policy on all of our new devices. Please return the device to the same store location or visit our return portal below to begin an online return.

If you are outside of the return window, don’t fret! Your Cricket Ovation 2 is covered under our 2 Year Worry-Free Warranty. If your device is faulty under normal conditions of use and maintenance, in order to benefit from the present warranty, please contact the Returns Center at 1-800-CRICKET (274-2538) for assistance. The customer support center will then provide you with instructions on how to return the device for support under warranty.