What am I doing wrong. I'm on my second replacement phone, I have the blade x max. It has been the same problem overheating, freezing and sometimes I have to restart it before I can use the phone. The first replacement must have been a refurbished and this one I have now was new out the box. I'm frustrated and disappointed. I love the size of the phone and the service is fine but this phone is giving me so many problems, what can I do?