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phones not holding charge

  • 29 January 2023
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I just bought phone but it won't hold charge long it's a moto g 5g.i bought it ten days ago would I be able to switch to iphone 2nd gen 

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Best answer by James_Cricket 29 January 2023, 20:42

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Hello @Ameliasdaddy86m! Welcome to our Cricket Community Forum and thank you for your post. Currently, Cricket only offers a 7-day return/exchange period starting on the day after purchase. If you are experiencing issues with the device, you can file a claim with our Warranty Department to have the device replaced within the 1-year warranty. To get more information on our warranty process and how to file a claim online, be sure to follow the link below:
https://www.cricketwireless.com/support/orders-and-activations/warranty.html

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