phones not holding charge

  • 29 January 2023
  • 1 reply

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I just bought phone but it won't hold charge long it's a moto g 5g.i bought it ten days ago would I be able to switch to iphone 2nd gen 


Best answer by James_Cricket 29 January 2023, 20:42

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Hello @Ameliasdaddy86m! Welcome to our Cricket Community Forum and thank you for your post. Currently, Cricket only offers a 7-day return/exchange period starting on the day after purchase. If you are experiencing issues with the device, you can file a claim with our Warranty Department to have the device replaced within the 1-year warranty. To get more information on our warranty process and how to file a claim online, be sure to follow the link below: