Pixel 3a can't receive calls but text and data work

  • 13 May 2020
  • 1 reply

I have a recently purchased, unlocked Pixel 3a. Data and texting work fine, but I can neither place nor receive calls. Occasionally a call will come through, but the person on the other end can't hear me speak. sometimes I am able to place a single call right after restarting the device, but subsequent calls fail.

I have spoken with support a couple times already, and confirmed that my SIM card is fine by testing it in another phone. I have also manually entered APN settings according to Cricket's instructions.

1 reply

Userlevel 4
Badge +4

Hi @Spmat2 Welcome to the Forum! We would like to look into this issue further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue for assistance.