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Pixel 5a Hotspot Trouble

  • 5 February 2023
  • 1 reply
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Ace
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When I try to enable my hotspot, I receive the error; "An eligible data plan is required to use personal mobile hotspot. Please visit att.com/personalhotspot or myAT&T to change your plan. You also may call AT&T at 611 for assistance." How do I get it to work? My phone is unlocked and compatible. I'm also on the "Unlimited More" plan. 

 

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Best answer by James_Cricket 5 February 2023, 21:14

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J
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Hi @Ace! Welcome to our Cricket Community Forum and thank you for your post. We are happy to look further into this for you. We ask that you please send us a message @CricketSupport so we can get more information on the issue. We would look forward to assisting you 👍

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.

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