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Pixel 6 Pro - 5G

  • 2 August 2023
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I recently had 5G working fine on my PIXEL 6 PRO.  It has recently switched back to LTE and I never see 5G anymore.  Any idea why it was working and then it wasn’t?  This was around the same time you all got my hotspot working that the 5G started working too.  I still have hotspot, but not much luck on the 5G. 

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Best answer by Marlena_Cricket 2 August 2023, 21:16

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Why did it work for a while?  Is Cricket intentionally disabling 5G on these phones that would work with the network if allowed?

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Hi @pfish923 and welcome to the Community Forum! Your BYOD Google Pixel 6 Pro is only HD Voice (VoLTE), Mobile Hotspot, and Wi-Fi Calling compatible on our network. It is not 5G capable. You can review our BYOD Compatibility list here:

https://www.cricketwireless.com/support/great-big-network/byod-compatibility.html

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