So upsetting, I just received a USED/Refurbished phone through Cricket Insurance/Asurion after breaking mine. I got HOODWINKED into spending $75.00 on a deductible on a USED phone!!!! The phone barely costs $200.00 new, so that was a shocker, but a whole other story I'm afraid. The phone came to me with Ads/Videos that continuously play and not only scare the living daylights out of me, but suck my battery, play in the middle of meetings, and embarrass me to NO end. I called Crickey who said I should send it in and that they will then send me another refurbished phone. Is this a joke, I cannot be without a phone for a week. Oh and I have an idea - How about you simply tell me how to remove the ads. I do not have the energy or time to drive to UPS and mail my phone out and wait for another one, that will most assuredly come with ads. I have raved about Cricket to EVERYONE I know, but the past year my coverage areas are less, I cannot text within my home, and I can never seem to get in touch with anyone who genuinely cares. I don't complain, I pay automatically. I would say I am an ideal customer. But this Ad thing is making me crazy - Do you know how terrifying it is to wake up in the middle of the night to screaming adds and my phone all lit up!
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