Shattered phone! Can I retrieve my contacts?

  • 17 May 2021
  • 2 replies

Phone is shattered. Power is on (it won’t turn off!), but phone is not at all functional. How can I get my contacts?

2 replies

Userlevel 3


Thank you for reaching out.  Some devices allow you to save the contacts to the email.  Unfortunately not all allows this.  

Userlevel 3
Badge +2

@o2bnusvi Hey there! If you’ve backed up your contacts in Google, then you’ll be able to retrieve them when your log into your Gmail on your new phone. You may also be able to get your photos, videos, and text messages as well once you sync your email.