software update issue

  • 26 May 2023
  • 2 replies

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I bought a cricket icon 3 android phone a year ago and for months I haven't been able to update the software to Android 12 because it keeps saying that the current software is up to date which it's not and I'm getting very angry and very impatient because I haven't received the update yet. I'm not happy with cricket. >:(


Best answer by ds329a 27 May 2023, 00:42

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2 replies

Userlevel 2
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Hi @Angela13 once an update does become available for your device, a message will display for the new software availability. 

Badge +1

The worker at cricket told me that the cricket icon 3 was discontinued, so it might not receive anymore software updates even though I only had this phone for a year and I haven't been able to update the software for months.