My turbo 2 hotspot recently stopped working and I'm not sure why. Whenever I turn it on, it won't go past the "Hello" screen so I can't connect to it. I'm not sure what to do please help!!!
Best answer by Marlena_Cricket
View originalMy turbo 2 hotspot recently stopped working and I'm not sure why. Whenever I turn it on, it won't go past the "Hello" screen so I can't connect to it. I'm not sure what to do please help!!!
Best answer by Marlena_Cricket
View originalI had/have the same device and I had to send in my old Turbo Hotspot to cricket. They sent me a new one within 2 days, and it works fine now. But honestly I think it's probably just the device itself, unfortunately. But I would call and talk to someone about possibly mailing in your old one and receiving a new one. Just a thought 💭. Hope that helps ☺️
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