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Unlock a phone that is paid in full

  • 22 June 2023
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I have a new Cricket Acct that is under 6 months old. On this acct, I purchased a Moto G Stylus phone which is paid in full. I am only paying for the service at this point. How do i go about unlocking the phone?

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Best answer by CD_Cricket 22 June 2023, 01:57

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Hello @Midtyekeberg! Most Cricket phones can be unlocked through the MyCricket app. For our devices to be eligible for unlock, the device needs to have had at least 6 months of service with Cricket Wireless.Ā 

https://www.cricketwireless.com/legal-info/device-unlock-policy.html

  1. Sign out of the app if youā€™re signed in.
  2. TapĀ Unlock DeviceĀ on the appā€™s sign-in screen.
  3. TapĀ UnlockĀ at the bottom of the screen.
  4. Once your phone is successfully unlocked, restart it to complete the process.

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