I switched to Cricket from H20 wireless. I am using an unlocked iPhone XS. Cricket offered me an LG Stylo 5 for $50. Cricket said they would unlock it after 6 months. I lost track of the time. 10 months later I remembered and asked Cricket to unlock the phone as they promised. Cricket refused. Cricket said customers have at least 6 months of active service on their device before they are eligible to have it unlocked. Despite paying for service and buying the phone, Cricket used a loophole to break their promise. Cricket must fulfill their promise and their word. Cricket declined , but that is what was required to keep integrity.