unloked phones no more compatible in cricket

  • 16 April 2021
  • 1 reply

I have a xiaomi note 10 for a year everything was fine but now cricket say that my unlocked cell phone is no longer compatible with the network, and what do they offer me?  sell me a new phone?  No I buy what I want if not bye bye

1 reply

Userlevel 4

Hello @cesarqba! We are sorry to hear about your frustrations with your unlocked device. If you activated a BYOD phone that is not HD Voice-capable prior to January 2021, you can continue using it on our network until February 2022 as long as you leave the current SIM in the device. We are more than happy to review the information on your device within your account. Be sure to reach out toour support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) for further assistance.